Thursday 5.5.16

Written By: Elizabeth

LY Lunch Sales: $1614
Projected Sales : $2070
TY Lunch Sales: $1873
+/- : +16% LY and -$197 PS
Lunch Covers: 98
Avg PPA: $19.11


LY Dinner Sales: $4793
Projected Sales : $5373
TY Dinner Sales: $5522
+/- : +15% LY and +$149 PS
Dinner Covers:204
Avg PPA: $27.07

For the day: +15% LY and -$48PS with $7395 in total sales
Previous Days Labor: 17%

Previous Days Comps: 4%
Controllable Comps: 3.16%

Weather: Sunny and in the 80s

Special events?: Childrens Day/ Cinco De Mayo. The latter is more widely celebrated in this country, however.

Who worked: Lunch: Lindsey, Grace, Kelly, Johnny CL. Taylor SA, Chris FR, Cindy Host
Dinner: Krystin, Sayo, Ruthy, Sophia, Dusten CL. Kelly.Miriam Host, Hiroe FR, Taylor SA, Lindsey CT TR Maverick

Flow of Business, Cuts and Ticket Times:
Lunch was slow throughout. Sushi bar never filled up and neither did the tables altogether. Waited because we've been getting those late pops as of recently, but to no avail. I cut Lindsey at 1, and went 2 on by 1:30. Nothing much else happened after that.

Dinner was the opposite. Right at open we had about 8 tables down. Interesting night of sorts.

Interesting Final Exams being taken in our restaurant tonight. We had 18 students come in tonight, all at varying times between 5pm-6pm, and their Japanese Teacher sat at S1 (she chatted with Take the entire time she was here. She's been in before too. Might have been Lynn's Sensai lady?) In any case, it's a really cool concept to have your final be in a Japanese restaurant and write about what you are eating. However the uncool part is, since they were students, they all tipped 10%. A little discouraging to those that waited on them. The teacher also left a minimal tip on a $40 tab.

We went on a wait around 6:15 and stayed on the wait until about 9pm. Rolls were up to 35 minute ticket times throughout the night. Cut Krystin around 9, and went 2 on at 9:30

Had table A7 want to argue with me over an Alone Together Roll. The guy was being really aggressive about it. Sophia first came to talk to me about it, and we found the ticket, it was stabbed, found out that Ruthy ran it (I ran the other 3 rolls) so they indeed got it. I tried to explain that they did get it and perhaps it got lost in the shuffle of rolls (seat 1 and 2 were a couple and seat 3 and 4 were another couple) and wanted to see if they still wanted it. What I SHOULD have done was just say okay and gotten them the other roll. But the guy was just really pushing that WE forgot it and WE messed up. I was just trying to set the record straight and in the end I got the roll for them. But as I was running it out, Sophia came to me with all their plates and said they didn't want it. I ran it anyway and gave it to the woman at seat 4, whose roll it was. She was timid and shy and I think a little embarrassed that this guy and now his wife were being so intense about it. I put it on the table and aggressive guy immediately says "No we definitely didn't get that roll" to which I said "Okay sir no problem, I don't want to argue with you" to which he replied "GOOD!". Okay. So timid woman wasn't really saying anything at this point and I tried to focus on her telling her this is  my absolute favorite roll and she will enjoy it. As I walked away I heard aggressive guy go "send it fucking back!" So I stopped, turned and went back over. His wife now chimed in saying "she doesn't even want it anymore" This poor woman can't even speak for herself at this point. I said "Well I would be happy to box it" and the guy chimes in that she shouldn't have to pay for it. Oye! I said "no of course, I would be happy to take if off the check but if I you don't take it with you it will just go in the trash and I want it to have a good home" Still smiling (as I usually do). They agreed to take it. Man on man. So there's a comp there for that.

A little while later A8 called me over to tell me they were finding bones in their Superfly roll. They were super sweet about it but said nearly every bite had a bone in it. I apologized and comp'd it to Kitchen error. I talked to Kazu about it and he thinks its from the Unagi, and definitely not from the salmon skin.

Specials:
Sushi Set (snow crab and tsubugai)
Farm Salad (mini version)
Tempura Fennel and Kale

3 Staff members that stood out (why/how):
-Joe, in the kitchen, makes the WEIRDEST sounds. He apparently does them all the time. but today I heard them...a lot. And it sounds a little like he has another personality going on there. Creepy.


Any VIP's in?
AM: NOT the Global Catch guy
PM: Junko and her son. But other than that. No one else I can think of.

Comps& Void Detail:
Guest Changed Mind, aforementioend Alone Together
Voided a Veggie Roll, misring
Kitchen error for the bones in the superfly
Promo Kome BUcks

R&M needs:
These things need to happen on a regular basis:
1- ice cream freezer needs to have the ice chipped off it regularly. Tonight I noticed it wasn't closing fully and it was because there was too much ice built up around the top. I took a knife and chipped it all out, but it needs to happen regularly.

2- This needs to happen nightly: Closing dishwasher needs to take bleach and wipe down the wall in front of them. This wall gets COVERED in Mold and it'a absolutely disgusting. I also think we would get docked points on our health inspection on this one, so it's not a once a week chore. Think of the daily cleaning as preventative maintenance. If you continue to clean something regularly, you never have to have a "deep cleaning" of anything. This should go for the kitchen as well.

86'd items/ need more:
I ordered food thermometers. Starting Monday there will be sporadic Health Inspections done by Samara and myself at random.