Written By: Samara
LY Lunch Sales: $1895
Projected Sales : $2104
TY Lunch Sales: $1675
+/- : -12% under LY & -$429 under PS
Lunch Covers: 103
Avg PPA: $16.26
LY Dinner Sales: $3883
Projected Sales : $4360
TY Dinner Sales: $4146
+/- : +7% over LY & -$214 under PS
Dinner Covers: 157
Avg PPA: $26.41
Weather: 60's and cool
Special events?: None
Who worked: LUNCH- Clair, Mandy, Grace, Johnny (CL), Hiroe (FR), John (SA), Junko (H)
DINNER- Clair, Mandy, Ruthy, Krystin, Camacho (CL), Hiroe (FR), Kaori (SA), Grant & Chelsea (H)
Flow of Business, Cuts and Ticket Times: Lunch had a strange flow. The kitchen definitely needed an expo. I didn't know how badly they got hit until they had tickets across the board. Hiroe and I jumped in helping making side salads and taking turns expoing, while the servers ran their own food. This went on from 1:00pm until 2:30pm when they finished the last ticket. Sushi bar seemed mellow by comparison. Only one customer issue: a 20 minute shio saba at B7, which probably would have been fine except her dining partner's sunshine roll came out in 5 minutes...something the server could have been better at timing, in my opinion. I apologized and gave her $10 recovery Kome bucks. She seemed happy after that.
Cut Clair at 1, Mandy at 1:30, and Grace at 1:45. 3 tables walked in immediately after going one on but Johnny was on top of it.
Dinner started off with a bang. On a wait by 6. Steady stream of 2-tops with the occasional 3 and 4-top. Tables were turning very quickly, average of 40-45 minutes. Off the wait by 8pm...second pop never came. So slow by 8:30, I cut Clair, Mandy, and Grant. Cut Ruthy at 9 and Krystin at 9:30. Didn't have a single table after that. I cut Chelsea shortly after 9:30.
Specials: Smokin Sashimi 4
3 Staff members that stood out (why/how): Reminded Kumi to wear a Kome shirt (second time now) when she's on the clock.
Daniel really pushed through the lunch rush without any help. I gave him a gift card as a thank you.
Josh had a hard time getting his footing at dinner with a 30 minute ticket time for Veggie tempura. The table ended up changing their mind but it was already made. Comped to Kitchen Error.
Any VIP's in? Scott, NVIP (not very important person) that lady from Miami again, raising hell again. Can she go home now?
Comps& Void Detail:
-Birthday Dessert
-DNL Iidako. Said it was chewy, thought it would be "fresher".
-Owner Comp for Take
-Kitchen Error Veggie Tempura. Long ticket time.
R&M needs:
86'd items/ need more:
And thank you Drew for pointing out my times. I guess I thought it was the weekend. Edited the blog to correspond with the proper closing time at lunch!
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