Written By: Samara
LY Lunch Sales: $1891
Projected Sales : $3160
TY Lunch Sales: 2200
+/- : +13% over LY & -$960 under PS
Lunch Covers: 134
Avg PPA: $16.54
LY Dinner Sales: $2968
Projected Sales : $6103
TY Dinner Sales: $5789
+/- : +96% over LY & -$314 under PS
Dinner Covers: 217
Avg PPA: $26.68
Previous Days Labor: 12%
Previous Days Comps: 3.25%
Controllable Comps: 1.71%
Weather: 80's and sunny during the day, 70's and cool at night
Special events?: Memorial Day
Who worked: LUNCH- Kelly, Clair, Cindy, Johnny (CL), Hiroe (FR), Will (SA), Junko (H)
DINNER- Kelly, Clair, Leary, Grace, Camacho (CL), Maverick & Miriam (H), Hiroe (FR), Taylor (SA)
Flow of Business, Cuts and Ticket Times: Lunch was steady. No customer issue. A couple of long ticket times from the sushi bar but no complaints. Small wait from 1pm-2pm. Maybe 3 or 4 parties waiting at a time. Lots of families of all generations. Cut Kelly at 2 and Clair at 2:30pm. Several tables walked in after that but Johnny and Cindy really held it down.
Dinner had a very strange flow. A rush of 6 or so tables right at open for happy hour. Then slow but steady. Whenever it seemed like we were going to fill up, it didn't. Very small wait of 15-20 minutes around 7:30pm. Then it seemed to die off again, so I took a risk and cut Kelly at 8:15. Of course, by 8:30, we were full and on a wait again. It was manageable with four. Cut Clair at 9 since her section was full. Sat the last table at 9:30.
I think we should discuss in the manager meeting what exactly Sushi Bar and Kitchen can and cannot order for makanai. It seems really unfair that it's ok to have modification when ordering kitchen food but is not equal when ordering from the sushi bar. I'm a big fan of fairness, so I'd like to open a dialogue about this.
Specials: Suzuki Carpaccio 2, Japanese Uni 5, Snow Crab 22
3 Staff members that stood out (why/how): Kumi was over an hour late today. I gave her a late doc write up.
Cindy, as mentioned above.
Taylor was very slow on the floor tonight. Typical Taylor. But then I caught him on his phone near the dishwasher and confiscated it. I guess he's having housing issues but was pretty snippy with me when I tried to talk to him. I explained that if it's an emergency, it's OK that he come to the MOD and ask to use his phone. I gave him a warning.
Grace was visibly frazzled when she was double sat--really, two tables sat 5 minutes apart from each other. She came back to the server station to make the first table's drinks and when she realized she had been sat again, decided the delegate setting up the table to Kelly. In my opinion, I think she could have quickly greeted the second table but I am glad she was able to express what she needed at the time...instead of freaking out. I'm chalking this up to her working two jobs now.
Any VIP's in? James & Ingrid, David & Ransom, Chelsea for her birthday, Craig from Bistro Vinosh
Comps& Void Detail:
-Employee Day off from Chelsea
-Employee Kome Bucks from Chelsea
-3 birthday desserts
-5 SIN
-2 Promo Kome Bucks
-A few misrings
R&M needs: I've heard a couple reports from the kitchen that our mouse problem is growing. There is a giant, gaping hole right next to the one that was recently caulked. Kumi told me the other day she found mouse droppings on our towels.
86'd items/ need more: A bunch of alcohol but I guess we're getting all of the new stuff in for the beverage menu launch on June 1st??
Elizabeth, have you had a chance to reach ABC for rat issue?
ReplyDeleteThis morning, the soft serve machine was still on with empty, please please make sure the closer wil turn it off and the floor manager will make sure at the last run.
Yes I called Jack, waiting to hear back. I also followed up with Cintas. The Junk Hauler is coming tomorrow between 2-3 so that should help. Then after the deep clean that should also help. I have asked Jack if we can put some poison down or something to kill them. I understand the severity of all of this.
ReplyDelete