Written By: Scott
LY Dinner Sales: 3701
Projected Sales :4330
TY Dinner Sales:4798
+/- : $468 over PS and 30% over LY
Dinner Covers:158
Avg PPA: 30.37
Weather: Beautiful clear skies today. High of 70. Chilly toward the end of service
Who worked: Dusten, Sayo, Naoto, Lindsey, Camacho, Cindy/Grace (hosts), Miho (SA), Hiroe (FR)
Flow of Business, Cuts and Ticket Times:
I spoke with a lady who's card was charged twice Saturday (11/14). I found the two transactions in the batch archive. It looks like the card was swiped twice but only one ended up closing out the check. I let her know what I found in my research and that one of the charges should drop off in the next day or two since she came in on the weekend and it normally takes several business days. I saved the Excel file to the desktop labeled "double charge 11.14" and highlighted the transactions if we need to look into it again. Her name is Katie
Smooth night service wise. Everyone was working together. We went on a 30 minute wait from 7 to 8:45. Cut Grace and Lindsey then. Cut Naoto at 9:15 and Camacho at 9:30
The computer started double printed tickets again tonight. 2 TX Surf and Turf, Midnight Sun, Tako Karaage and Chicken Karaage where made extra. Gifted the Tako and other Karaage to a close friend of Camacho's and sold the rolls to other tables.
Specials:
3 Salmon collar
17 BF
3 toro
14 Duck
1 Sushi spec
3 Staff members that stood out (why/how):
I finally met Miho today! She's a really great SA. Quick and efficient. Saw her prebusing tables and refilling waters in between doing her other duties
Lots of teamwork. Specifically Lindsey and Naoto.
Any VIP's in?
Samara, Jeremy and Vanessa
a few other familiar faces
Comps& Void Detail:
-DNL Miso soup. Said it had a weird "twang" I tried it. It was fine
-Guest at 20 ordered and pointed to a Kome salad but meant to order a seaweed salad. Kome.... Wakame....
$15 Kome bucks
Emp day off for Samara, $15 Kome Bucks, and Bday dessert for her man
Bday Apple Pie for B5
R&M needs:
We have the wrong napkins for the dispenser in server station
kitchen broke their dust pan. Can we order another?
86'd items/ need more:
Diet Coke
Do we have right size of napkin then? Or someone bought the wrong size?
ReplyDeleteAlso I found north side of the light on our "Kome" sign is out again as well as the light out side off back door. Take will check the light for the sign, but not sure the one by the kitchen door needs new light bulbs or it has been like this and needs electrician come out.
The ones ordered are folded in a way that are too skinny for the dispenser we have and they just fall out and into the sink. It's a lot of wasted napkins
ReplyDeleteOk, Seems whoever did res depot shopping last time got wrong size of napkin.We need single hold but it is multi hold, so whatever we have in the dispenser now, please take them out and let them sit on somewhere else where we do not have to drop and waste more. Meantime anything left tonight, Take will bring them to me since Daruma uses multi hold.
ReplyDeleteOk great!
ReplyDeleteIf the charge shows up in the report you ran then the charge WILL NOT drop off, it has cleared the account. If you ran the report and only saw one transaction then it will drop off, it's only a pending charge. But if you see both charges they are talking about, then you need to go into back off POS and run the electronic journal report for the check numbers shown on the report. Further more you can go into the corresponding day's envelope, and search for the credit card slips to verify the transactions. In this case it looks like whoever the server was did the 'ol Swipe down swipe up, and our antiquated computer system verified it twice. I looked the check up and it was Ruthy so I will speak with her about that. but we need to refund the woman her $6.50
ReplyDelete