Wednesday PM 11/4/15

Written By: Samara

LY Dinner Sales: $4265
Projected Sales : $4577
TY Dinner Sales: $4940
+/- :  +16% over LY and +$363 over PS
Dinner Covers: 168
Avg PPA: $29.40

Weather: mid 70's and cool

Special events?: National Candy Day


Who worked: Naoto, Lindsey, Krystin, Camacho, Sophia (CL), Hiroe (FR), Miho (SA), Cindy (Host)

Flow of Business, Cuts and Ticket Times: Let me start off by saying: I was supposed to be hosting with Cindy tonight but Scott was sick and I picked up his shift. Now...

Slow start. Our 5:30pm reservation trickled in one by one. Rush hour was apparently horrendous today. The party was complete and sat by 6:00. Went on a 45 minute wait by 7pm, which died down to 25 minutes by 9pm. We were so busy at one point, I was busing tables, running the host stand, and making drinks.

I helped Cindy with the host stand as much as possible and we took turns making drinks. She wanted to transfer the majority of her checks to the servers' tables, even though she did all of the work cock-tailing. She can come off as passive from time to time! I ended up dropping all of her checks and let her keep all of the tips since I'm management. Big tippers tonight. She sold one couple a large bottle of Dreamy Clouds. They actually ordered a small. When she brought them the bottle they didn't say anything. When I dropped their check and saw the price difference, they complained. I comped 50% of the bottle and made Cindy pay the rest. Luckily her tips covered the cost. She learned an important lesson tonight.

Cut Lindsey and Naoto at 8:45, Krystin at 9:15. No long ticket times to note. Kitchen and Sushi bar did a really great job at managing the rush.

Note for tomorrow: Marilu can't work in the AM. CPS is making a home visit. Hermilio is going to take her AM shift and John is going to work PM dish with Basilio.

Specials:
Tempura Zucchini 6
King Salmon Toro 7
Blue Fin 23
Blue Fin Toro 8
Duck Breast & Foie Gras 11

3 Staff members that stood out (why/how): Ran a contest with the servers for "most helpful" since we were down one host and I assumed it was going to very busy. It was neck and neck with Lindsey and Krystin most of the night. Krystin won. I bought her an Asahi draft.

Hiroe is a rock star.

With the exception of the Dreamy Clouds bottle incident, Cindy did really well tonight.

Any VIP's in? Old John, Leslie and her service dog

Comps& Void Detail:
Birthday Dessert
Void for Camacho. Okinawa Breeze. When he asked if his table of three wanted another round they said yes. One woman changed her mind after the drink was made. Left it in the cooler hoping to resell it. I ended up drinking it.
50% recovery for Dreamy Clouds bottle

R&M needs: Need more wine corks!

The safe is $30 over from the Dreamy Clouds bottle.

86'd items/ need more: