Monday, November 16, 2015

Monday PM 11/16/15

Written By: Samara

LY Lunch Sales: $1496
Projected Sales : $1683
TY Lunch Sales: $1740
+/- : 27% over LY & $370 over PS
Lunch Covers: 101
Avg PPA: $17.23


LY Dinner Sales: $4103
Projected Sales : $4514
TY Dinner Sales: $5088
+/- : 24% over LY & $574 over PS
Dinner Covers: 176
Avg PPA: $27.47


Previous Days Labor:

Previous Days Comps: 3.68%
Controllable Comps: 4.6%

Weather: Low 70's and humid from rain showers earlier in the day

Special events?:


Who worked: Clair, Krystin, Sayo, Mandy, Camacho (CL), Jason (Host), Hiroe (FR), Kaori (SA)

Flow of Business, Cuts and Ticket Times: Steady night. I don't usually work Mondays so I had no idea what to expect. Only on a wait between 7:30 and 8:30 and it was never more than 20 minutes. Great teamwork for all of the severs and host. Cut Clair at 8:30, Krystin at 9 and went one on at 9:40.

Two men from the 7:00 reso showed up at 5:30 to order a few drinks early. Then around 6:30, they asked if they could order appetizer. I had them sit in Clair's section, so she could move the tab it would be less confusing for another server's section. After 7 had showed up, they moved to the party room and informed us that the number of people was now 11 total. Clair handled the situation well. Something like that can really annoy some. Can we address the incomplete parties wanting to sit and eat before their party arrives? This is the one loophole is our tight system I can't quite figure out how to address.

Specials:
Smoking Sashimi 15
Hon Maguro 19
Toro 9
Salmon Collar 1

3 Staff members that stood out (why/how): Jason Clarke did an excellent job hosting and cock tailing by himself tonight. Fantastic and professional attitude with both staff and customers. His appearance looked a lot sharper too. He shaved!

Kaori was having a hard time prioritizing during our biggest rush. I feel like this happens with the SA a lot, no matter who they are. So it would be great if servers could find a way to better communicate their needs with the server assistant.

Any VIP's in? Old John (Elizabeth, you might be psychic!), Mark & Liz, Kayo & kiddos,  Kayo's friend, Ciara (she's a regular. A robust lady. Always asks for a chair without arms or as she puts it "doesn't hurt her booty")

Comps& Void Detail:
100% recovery for Ebi Fry. Raw in the middle. Remade.
100% recovery for an Ika maki and go go roll that I delivered to the wrong table. Put a rush on a remake and rerung it. So not technically any money lost.
2 SIN
Owner Comp for Kayo
$30 in Kome promo bucks
Void Smoking Sashimi. 86'd

R&M needs: The toilet seat in the larger restroom is coming off the hinges. Probably time for a new one.

More mason jars for smoking sashimi. Not a huge priority but would be nice for next time we run the special.

86'd items/ need more:

2 comments:

  1. I believe if the part of group want to sit and get drinks and food before the whole party arrives and if the table is available, they can totally do it.
    Also number of people for the party changes for reasons, so either it grows or become less, as long as it is 6 or more and less than our max for the room, we can totally accommodate that changes too.

    ReplyDelete
  2. I believe if the part of group want to sit and get drinks and food before the whole party arrives and if the table is available, they can totally do it.
    Also number of people for the party changes for reasons, so either it grows or become less, as long as it is 6 or more and less than our max for the room, we can totally accommodate that changes too.

    ReplyDelete

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