Tuesday AM 11/24/15

Written By: Scott

LY Lunch Sales: 1757
Projected Sales :1982
TY Lunch Sales:2131
+/- :149 over PS and 21% over LY
Lunch Covers:128
Avg PPA:16.65

Previous Days Labor: 16%

Previous Days Comps: 5.26%
Controllable Comps: 3.28%

Weather: high 50's - low 60's and overcast

Special events?: Thanksgiving in 2 days!


Who worked:Mandy, Grace, Johnny, Lindsey, Erika (SA), Jason (FR), Junko (Host)

Flow of Business, Cuts and Ticket Times: Guests starting to trickle in right after opening and then, boom! A 5 and a 6 top walk in and a bunch of 4's.  We were on a wait at 12:15.  Quote times weren't very long.  The first wave of people seemed to get up quickly and we were able to turn those tables fast to seat the guests waiting.  I don't think anyone had to wait longer than 15 minutes.  We came off a wait a little after 1 and I cut Lindsey at that time.  We got another small pop at 1:30.  A 5 top, 3,
Had a 20 minute wait for 3 tonkotsu's on B2.  The were one of the last tables to sit after the wait and the kitchen was coming out of being swamped.  I apologized and let them know that their ramen's were being plated.  They didn't seem too upset.  Just wanted to make sure they weren't fogotten.  I cut Mandy at 1:45.  There was an issue with A1.  He was a regular sitting by himself.  Older ginger guy... Was upset that his spicy tonkotsu was too spicy (he wanted it medium spicy).  So we remade it with the spicy base on the side and then he was upset that he didn't have enough broth.  It was the normal level.  I saw it go out.... He did have empty tea and water glasses at one point and I reminded Grace to keep a watchful eye on them.

Specials:

3 Staff members that stood out (why/how):
Mandy sold $200 in GC's and Johnny $100.  (I started an envelope for the receipts on the peg board)
Erika has gotten a lot better.  She did a great job today managing the flow and was able to turn tables quickly
Any VIP's in? No one that I recognized today

Comps& Void Detail:
Voided Curry - No curry for Makanai today
Voided karaage - Grace thought she forgot to ring it in but did actually
Comped Spicy Tonkotsu to Changed mind.  A1

R&M needs:
I don't know if it's the computer monitor or what, but everything looks like it has a shadow.  You can really see it when you look at black text on a white background.

86'd items/ need more:
Izze
Blue Owl
Farm Salad
Grilled Salmon
Really low on toilet paper
Parfait
Toro