Written By: ELIZABETH!!! I'm baaaaaaack
LY Dinner Sales: $3800
Projected Sales : $4680
TY Dinner Sales: $4645
+/- : +22% LY and -$35 PS!
Dinner Covers: 183
Avg PPA: $25.38
Weather: Chilly! Low in the 60s
Special events?: Miho & My Return!:)
Who worked: Miho, Grace, Sophia, Stephanie, Dusten CL. Cindy/Ruthy Host, Jason SA, Kaori FR
Flow of Business, Cuts and Ticket Times:
The night started off okay, for Happy Hour. Had a decent start for that, then as usual it died down after 6pm, stayed slow until about 7:45 when it picked back up. We were on a consistent wait of 20-30 minutes until about 9:30 when it finally slowed back down. I cut Sophia and Grace at that time. Dusten, Miho and Stephanie all got one more table and that was the ballgame.
Had quite a few campers tonight, as well as people really just taking their time. S12 sat for 3 hours. That's it. Just something worth mentioning.
Specials:
Blue Fin/ Toro: 14/7
Tsk. Set 6
Salmon Kama: 4
3 Staff members that stood out (why/how):
-Grace seeemed to struggle to keep the waters full in her section tonight. Often times I would look over and see that the glasses were not only low, but empty! I talked to her about it after her shift, and told her to keep a better eye on it.
-Jason Clarke seemed in a bitter mood for the better half of his shift. Towards the end he started joking around, but he was moving a bit slow all night. He was acting as if he had a stomach ache earlier in the night so maybe that was what it was...?
After the shift I had a very difficult conversation with him about serving. He asked if he could be next and I told him that I wasn't confident in moving him up- he asked why- I told him because of all the things we already talked about. His attitude being inconsistent, and the fact that I just can't see him having the ability to adjust to each table as he should. And his appearance needs work. The usual chat. He seemed receptive. He didn't quite understand and I haven't been here in over a week so it was hard to cite examples being that I'm fresh back, so it was hard for me to have a leg to stand on.
-Ruthy and Cindy are great at the host stand. Two bubbly personalities. Nice to work with them both. Just have to remind them to reach into other areas of the restaurant when it's slow in their down time.
Any VIP's in?
Vivian and Erik, Half of the twins that come in (dudes), older couple I think his name is John and his wife is a short blonde lady. Everytime I try to talk to them they seem less than enthused. So now I just smile and say hi.
Comps& Void Detail:
DNL for Salmon Special
Void one TX Green Sauce misring
Void one sunshine roll, guest changed mind
R&M needs:
I ordered 3 more floor mats for the sushi bar, and then 2 short mats and one long mat for the kitchen. The Kitchen mats (should I not be here when they arrive) have the holes in them.The one stipulation in getting these mats for the kitchen, however, is that they must take them out back every night and spray them down with the hose, or find some way to clean them every night.
Also, I have arranged for UPS to come and pick up the wrong wine glasses
86'd items/ need more:
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