Friday PM 11/13/15

Written By: Scott

LY Dinner Sales:6092
Projected Sales :6544
TY Dinner Sales:7078
+/- :261 over PS and 16% over LY
Dinner Covers:242
Avg PPA: 29.25

The safe is 25 dollars short.  I counted it and so did Dusten.  Not sure how.  I've triple checked all the check outs and still not sure how.  Elizabeth, can you check it out?  thanks!


Weather: Cloudy, mid 60's, dipping into the 50's tonight... sleepy kinda day

Special events?: Wurstfest


Who worked: Johnny, Dusten, Sophia, Lindsey, Camacho, John (SA), Cindy and Samara (Hosts) Ruthy (CT) and Jason (FRO)

Flow of Business, Cuts and Ticket Times: Steady start tonight.  We went on a 20 minute wait at 6:15 and got up to an hour wait by 8.  2 tops didn't have to wait as long tonight as larger groups.  Speaking of larger groups.... Lindsey had a 6 top of young girls in the party room tonight that had a really bad time.  None of which was Lindsey's fault.  They all ordered separate rolls some were sharing some not.  2 of the rolls a Surf and Turf and a Go Go ended up on the same board. I ran it out to seat 2 and described what they were.  A few minutes later Lindsey came to me and said that the girl in seat 3 was mad that seat 2 ate a piece of her Surf and Turf and thinks that we should remake it! I spoke with the girl and explained to her that I could have the rolls replated so that they wouldn't have to share or I could bring an extra plate but, I would not remake their rolls because I did describe it to them and if she wasn't going to share then she shouldn't have eaten her friends roll.  So, I took her a share plate and that was that.  I got called back into the party room probably 5 minutes later for her to complain about Lindsey's service and I apologized.  Said Lindsey is doing the best that she can under the circumstances.    She then asked if the owner was in and I said no.  I went into the office to inform Elizabeth about was was going on with the party now and she went to speak with them.  Didn't help the matter that I was unable to comp a Dynamite roll that they canceled before they got the checks... oops... Lindsey probably got 2 to 3 dollars from them.  Oh!  I forgot to mention that girl girl called her stupid!!!! I mean...  I let her take that out of her tip out.  The next group in the party room was awesome!  I cut Lindsey at 9:45 and went off the wait at 10.  Cut Cindy.  Johnny and Camacho were cut at 10:30.  At the end of the night Camacho told me that he had a 35 minute ticket time on a Midnight Sun.  The guests didn't realize that it took so long because they had a steady stream of other food coming out.  The kitchen said that they asked for more rolls several times and never received them.  I spoke with the kitchen and asked that the next time the sushi bar forgets or it's taking too long to send for me and I'll make sure to get at least how ever many we need to sell as quickly as possible.  Also, earlier tonight a karaage went out cold.  They had 3 rolls come up as soon as I brought the cold chicken back so, they were not upset at all.  The new, HOT karaage came out really quick

Servers are leaving specials cards on the table and they are getting dirty.  I asked everyone working tonight to make sure they are being picked up so that they can be used for other tables before getting dirty.

Specials:
12 smoking sashimi
4 Sanma
6 BF nigiri
6 toro
4 geoduck
7 salmon collar

3 Staff members that stood out (why/how):  Lindsey handled the situation in that party room pretty well.  She was upset for sure but if someone called me stupid.  I would probably have to go outside and cool off for a minute.  She went right along and did her job like a professional. I also saw her several times going around with a water pitcher and helping out her fellow servers.  She gets a gold start.
Jason Clark was in a great mood tonight and did really well running food.  He also helped John out busing tables on his way back to the kitchen
All in all it was a pretty good night.  Lots of teamwork and not too many mistakes

Any VIP's in?
Bill (Bev. Director for Alamo Drafthouse)
Nathan (Nay Nay)
Some other familiar faces where pointed out or talked about tonight.  None that I recognize though

Comps& Void Detail:
1 yelp soft serve
voided a Cielo PN for Johnny - wasn't made
FNF for Bill something or other
Voided a Sencha - wasn't made
bought Sophia a glass of wine for helping Patrica fill out her new hire paperwork



R&M needs:

86'd items/ need more:
House red... 1 bottle left