Written By: Dusten
LY Dinner Sales: 4571
TY Dinner Sales: 6051
+/- : 32% increase (up $1474)
Dinner Covers: 197
Avg PPA: 30.72
Weather: warm and sunny
Special events?: ACL weekend 1
Who worked: Cindy, Grace, Derek, Naoto, Clair, Melody/Veronica H, Kelly D Cktl, Hiroe FR and Chaz SA
Flow of Business, Cuts and Ticket Times: About as average a sunday as I could imagine. Good pop right at opening. We went on a wait just after 6pm
Specials: 7 Mabo tofu, 6 Anko Karaage, 16 nigiri sets, 3 Aji Sashimi
3 Staff members that stood out (why/how): Kenta would do himself a world of good if he would simply speak up when he needs to pass through the server station or sushi bar while carrying items. People don't get out of your way if they don't know you are there!
Melody and Veronica did well at the stand. They both seem a little nervous and unsure of themselves. Still quote times looked good. They were clear about our policies. They worked well together also. Melody also said that Chaz is one of our better SA's.
Chaz did well tonight also. I had a prebuss/dish stacking contest, so that may have helped him a bit. He could still work on his prioritization of immediate duties and his efficiency of movement at the tables and in the dish pit. These things come with practice.
Any VIP's in? My friend Joel Bell and a date. My friends Vi and Dylan
Chelsea and Lindsey
Yellowjacket folks.
Comps& Void Detail: ACL discounts. So many people trying to find wiggle room in the promo- 5 people all wanting the discount when only one person has a wristband and they want separate checks. Someone who said they performed at ACL but have no wrist band. Someone with a wrist band that identified them as 21+ but no ACL wristband. Someone wanted to show us pictures of them at ACL, but didn't have their wristband. Those who followed the letter of the law got their discounts. $68.57 total.
FNF'd 2 zato pieces for Joel Bell
Employee day off for Chelsea and Lindsey
I made a $50 gift card at Chelsea's request.
R&M needs: The toilets are really having trouble flushing anything of any significance. This has been brought to my attention by staff and customers as well.
The AC struggled to keep up during service. Server station thermostat got up 79 despite being set to 74. I turned it off for about 10-15 minutes. It got down to 76 at the lowest and went back up to about 78.
86'd items/ need more:
I realized too late last night I didn't finish my blog notes. All apologies:
ReplyDeleteFlow of Business, Cuts and Ticket Times: About as average a sunday as I could imagine. Good pop right at opening. We went on a wait just after 6pm. Pretty solid wait until 8:30 or so. I cut Cindy then. I waited until 9pm to cut Melody and Grace. Went two on at 9:30. Sushi bar got hit pretty hard. Ticket times went up to about 25 minutes. A couple of servers were sweating the ticket times. I do think servers could do more to communicate long ticket times with their tables. If ever I have a table that is without food for a moment, I try to at least tell them, "we should have your things arriving soon." There has been improvement about asking a manager to check on an item that they may need to finish a table out.
Also, Cindy won the "team player" contest. Gave her a $15 Kome buck card.
Dusten, did you follow up with Kenta during the shift? I know he's very open to feedback.
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