FRI PM Recap 10/13/17

Written By: Devin Steuerwald

LY Dinner Sales: $7183.00
TY Dinner Sales: $7252.00
+/- : +69.00, +1%
Dinner Covers: 244
Avg PPA: 29.72


Weather: Sunny currently, the high of 87

Special events?: ACL week 2


Who worked: Krystin, Johnny, Renee, Lindsey, Dusten, Kelly D H1, Veronica H2, Alyssa CT, Beorn SA, Brennan FR

Flow of Business, Cuts and Ticket Times:
steady start on a wait by 6pm stayed about a 20-30 min wait till 7:30 then we got hit with 5 4tops and 2 3 tops so it was over an hour for a big table and most 2 tops were getting sat almost right away. once we got all of those big tops sat the wait went to about 45 min. stayed about 30-45 min until 9:15 when we came off the wait. cut CT and H1 and went 3 on at 9:45 once the restaurant started to clear out.  went 2 on at 10:30

- had two desserts ( a taiyaki and a tempura ice cream)on separate tickets, take about 15-20 min at the beginning of service. the kitchen also had a few tempura orders at the same time so the station was bogged down.  BOH question: do dessert tickets take priority or is it how they are rung in? i feel this was only an issue because on of the tables was trying to make a movie, they wound up taking the temp. ice cream to go and we didn't have to go silver for it. they had already paid out so i couldn't comp it, so i gave them a $10 Kome Bucks, they left happy.

-Wendy Guerro showed up nice and early for her party of 7. They got on the wait, she was very happy to get the GC.

- Susan and Jason came in tonight and sat in Dustin's section, he broke the news to them about " No substitutions" but we spoke with Ichi-ban (toshi) and he allowed them to order as normal until Leary can talk with them. Leary just a heads up they will be out of town next friday but said they would come in on saturday lunch.

- Had a table that wanted to make their own roll, when Lindsay told them we aren't allowing modifiers they asked to speak to a manager. I went over and told them that because of the size of our restaurant we can not accommodate special orders anymore. one person in the group of four had a problem with that and said they would find a new place to go and that we were going to lose customers. everyone else in the group said it was fine and that he was overreacting.  i bought them a couple desserts as a recovery and checked back in with them at the end, they said everything was great and they had a good time. 



***Leary*** can you send Brennan an invite in ADP******

Specials:
*Ebi Chili-13
*Miso Yaki-11
*Nigiri set-15

3 Staff members that stood out (why/how):
* spoke to Alyssa about keeping up with restocking beers and sake before we get low. we ran out of snow maiden and got pretty low on sapporo. We had to put them in an ice bath.
* Lindsey was on top of running duties today kept herself busy, when not helping out her fellow servers, all night by polishing glasses and plates, she even sanitized the check clipboards. gave her $15 in Kome Bucks for going above and beyond. 

Any VIP's in?
*Julian and Nuna
*Milo, Paul and Luara
* Susan and Jason

Comps& Void Detail:
* Recovery- 2 camembert tempura- $16 (see above note)
* ACL Promo- $5.55

R&M needs:

86'd items/ need more: