Thursday PM Recap 10/12/17

Written By: Chelsea

LY Dinner Sales: $5528
TY Dinner Sales: $5699
+/- : 3% or $171 over LY
Dinner Covers: 197
Avg PPA: $28.93

Weather: a warm evening that cooled off nicely

Special events?: between ACL weekends

Who worked: Kelly, Krystin, Cindy, Lindsey, Dusten CL, Pat Cktl, John FR and Beorn SA, Kelly D and Jenny Host

Flow of Business, Cuts and Ticket Times: Started off slow-ish, didn't fill up until 6:45. Then right at 7pm, we hit a wait and added 40 covers to the wait in 15 minutes. It continued to grow, as there was a walk in 8 top and walk in 6 top added to the wait in that time frame as well. It hit 35-45m for 2 tops at 1h 15m for larger parties at the peak. It started winding down around 9, but we didn't make it off the wait until 9:35, when we sat the last 6 top. At that time, we went 2 on, also cutting Patrick and Kelly D. A 4 top turned in to a 6 top just after this, and it had been in Kelly's section, but she transferred it to Lindsey once it became a 6. Closed with two on. Ticket times were good.

Specials: Mabo Tofu - 8, Whole Aji - 2

3 Staff members that stood out (why/how):

No real standouts today. Everyone was on point for the most part. There were some grumbles from servers during difficult times (campers, etc) but people mostly bounced back from it.

Any VIP's in? True and a friend, Addie and her bf, my old coworker from HomeAway

Comps& Void Detail: Kome Bucks from Cindy, Kome Bucks from Lindsey, Guest Changed Mind Endo in NY, she didn't know that it was in rice paper (that's not listed on the menu, it says riceless but it is in ricepaper so maybe we should point that out) and she's not supposed to have any rice, FNF 2 madai pcs for my old coworker, Recovery edamame and gyoza for a 5top table that went 10m over their quote time. They were actually very nice, but one of the younger folks mentioned that their parents were very hungry, so I wanted to make sure they got something to eat quickly. DNL Fat Samurai, they asked for it with no krab salad but then it had a ton of carrot and spinach instead, and the customer just said they didn't like it. One birthday Taiyaki. Did give a $10 Kome Buck card to a table that had an Alone Together and said that they order it all the time but that this time the crunchies were not very fresh. We offered to take half off but they said it was not necessary, so we gave them the card for next time.

R&M needs:

86'd items/ need more: Whole Aji