Saturday, October 21, 2017

FRI PM RECAP 10/20/17

Written By: Devin Steuerwald


LY Dinner Sales: $6303.00
TY Dinner Sales: $8742.00
+/- : +2238.00, +36%
Dinner Covers: 297
Avg PPA: 28.76


Weather: mostly cloudy high today of 83

Special events?: F1 weekend


Who worked: johnny, krystin, renee, kelly s, dusten, alyssa ct, beorn sa, john h fr, annie h1, veronica h2

Flow of Business, Cuts and Ticket Times:
Strong busy night! started out fast and went on a wait by 5:45. wait got up to about 45 min for a 2 top and stayed there most of the night. We had 3 reservation in the party room so it was booked all night. we got a walk in 8 top about 9 that took awhile to get sat but we were trying to get them two tables near each other. started to slow down near 10pm with only a couple of 2 tops on the wait. off the wait completely by 10:45 with 16 covers away from beating the record! cut down to 3 on at 10:30 also cut H1 and CT.

ticket times got pretty long(30-40) at the fry station a couple times tonight, both times Vince rallied his folks and got caught up fast. 


Specials:
Mabo tofu- 13
Whole Aji- 1
Nigiri set- 23

3 Staff members that stood out (why/how):
* Veronica needed a lot of guidance at the host stand. Annie had to tell her to stock the SA cart a couple of times, wasn't letting Annie know what tables were getting up and taking a long time resetting tables.  Annie had a good idea of having a host meeting to get everyone on the same page. the last all emp meeting there were only 2 hosts in attendance.

Krystin was all over the place getting plates, running food, helping out other servers.

John H was doing a great job of coming back from running food with dirty dishes.



Any VIP's in?
*vicky-- Take's friends


Comps& Void Detail:
 *recovery--We had 1 long quote time for a 3 top that was sat at B7 i had Edamame sent out on the house and thanked them for their patience--$4
* Recovery- 8 top that had to wait for 2 tables Take said to send them out some Edamame- $8
* server misring- johnny hit the wrong button- $8.00
*server misring- Dusten made a mistake- on harusme crab salad- $8
*Kitchen Ticket time- 40+ minutes $6
*kome bucks- kelly $10
*kome bucks- Recovery $10
*bday- 5.50

R&M needs:

86'd items/ need more:

need more wine stoppers

need a new deck scrub brush for foh

1 comment:

  1. Did you follow up with Veronica at the end of the shift? We can schedule a host meeting in the future, but real time feedback is key to correcting behaviors.

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