Sunday AM recap 10/15/17

Written By: Dusten

LY Lunch Sales: 2861
TY Lunch Sales: 2447
+/- : -14%, -$414
Lunch Covers: 138
Avg PPA:17.73
Previous Days Labor: 22%

Previous Days Comps: 7%
Controllable Comps: 1.85%

Weather: Overcast morning, sunny and 70's afternoon

Special events?:ACL weekend 2


Who worked: John, Zayn, Renee, Mandy CL, Alyssa H, Chaz SA, Brennan FR

Flow of Business, Cuts and Ticket Times: Steady lunch. More people at opening than usual. Lots of ACL discounts. One or two pops, but never totally filled up. Several 5 top tables as well. No issues with ticket times. Food looked great. I cut John at 2pm, Zayn at 2:30.

Specials:

3 Staff members that stood out (why/how):There have been more instances of the server station water being left on to overflow in the pitchers. This time Mandy was the culprit. The water needs to be turned off by the last person using it. The only exception is if they get verbal confirmation from someone else willing to turn off the water for them. This isn't a new rule and everyone from newbs to veteran servers are missing the mark.

Zayn seems to be progressing as a server. He took about 3 of the 5 top tables and handled the mild rushes with ease. Still needs a bit more familiarity with the sushi menu.
A customer asked him for sashimi recommendations. He defaulted to me. The katsuo looked especially good today, so we recommended that. He had to explain the difference between the Katsuo Tataki and the katsuo sashimi. Our sushi menu lists the katsuo tataki as the katsuo sashimi. This is inaccurate. Before he took it out, I explained the various toppings to him so that he could present the sashimi with some insight for the customers.
Mandy did bring to my attention that he left without checking out and left some of his side work undone. She does not feel it was intentional.

Chaz did well today. I felt much less compelled to step in to help him today. He really didn't need it. He and Alyssa made a good team also. 

John could do better to maintain professional decorum on the sales floor during business hours. While waiting for his food, he was spread out in a chair behind Alyssa at the host stand with the dining room 1/2 full at least. I asked him to please find a place to recline that was less conspicuous to our customers.

Any VIP's in? Devin and his family. All your kids look just like you. Never once heard that before I'm sure.
-Toshi with his family. His oldest son gave me a hard look when they walked in. Catch me outside Toshi Jr...
-Steve Cox and a friend.
-Friends of John.
-Jason and Susan
-Somm Rob
-Kome Bucks from Mandy for her food.

Comps& Void Detail: Several ACL discounts. I noticed there was no seasonal promo row in the P&L spreadsheet for this week. I put yesterday's ACL comps as "Open $"

 Employee day off's for Devin and Toshi.

R&M needs:

86'd items/ need more: