.Written By: Naoto
LY Dinner Sales: $4864
TY Dinner Sales: $5407
+/- : +$543, 11%
Dinner Covers: 214
Avg PPA: $25.27
Weather:
Nice weather all night. Not overly cold.
Special events?:
Halloween wknd,
Who worked:
Derek, Grace, Patrick, Jason, Clair CL, Chaz SA, Hiroe FR, Jenny, Melody Host, John Cktl
Flow of Business, Cuts and Ticket Times:
Busy all shift. Went on a wait roughly around 6:15 not due to us being full, but majority of the guests were 5 tops. But sure enough, we were packed full by 6:30. We did not get off the wait till 9:30. At which point, I've cut Jenny and John. Once Clair's section was a bit tamed, went 1 on for the last 20-30min. No one walked in past that point.
Busy night, and would love to say it was smooth sailing, but it was not. Few things that was unfortunate were the under quoting at the host stand. To be fair, a lot of the tables were camping while most of the people on the wait were 4+ tops which made the seating situation that much harder. Sent out Gyozas and Edamames to some of the tables to smooth things out. They all appreciated the service, and no complaint. Other little mishaps were simply miss communication. Grace had a table ordering a tsukemono, and heard and repeated sunomono. Another table of Graces claimed they asked for her summer time roll with no tuna with soy paper, which Grace did not hear, and asked for a new roll. Mean while at A7, a lady showed Jason a text describing a text and thought she was ordering the sake kama. Turned out she wanted a zatoichi. End of the day, we all need to pay just a little more attention.
Also there were a lot of Kome family new and old come in today. Either sent out a dish or personally bought a dish for them.
Specials:
Poisson Crue: 18 (sold out)
Mabotofu: 6
Nigiri: 2
3 Staff members that stood out (why/how):
Any VIP's in?
Chelsea and sister
Johnny, Kelly and Friends
Abel, Jeannine and friends
Annie and friends
Christine (Daruma) and friends
Comps& Void Detail:
Birthday comp
Porkbelly Nigiri - sent out to Johnny
Edamame - recovery
gyoza- recovery
Bottan Ebi - guest changed mind
Sunomono - FOH eror
Kome Employee Discount 30%
$55 Kome bucks - Johnny and Kelly
Summer time - guest changed mind
Family and Friend - Abel
Poisson Crue - sent out to Christine
15$ Kome Bucks - Bingo winner Grace
R&M needs:
The AC as we know needs to get fixed. (if it's part of the plan.) May be pretty cozy for the customer thanks to the weather, but the heat is draining the staff.
Need to switch the printer ink cartridge. I'm not sure how it's done. (if anyone wants to teach me...)
86'd items/ need more:
Sunday, October 29, 2017
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Saturday PM 3/31/18 Recap (The Last One on Blogger!)
Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...
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Written By: Devin Steuerwald LY Dinner Sales : 4717.00 TY Dinner Sales :3898.00 +/- :-819.00, -17% Dinner Covers :152 Avg PPA : 25.64 ...
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Written By: Leary LY Lunch Sales : $2410 Projected Sales : $2650 (+$393) TY Lunch Sales : $3043 +/- : +26%, +$633 Lunch Covers : 16...
Servers need to get back in the habit of not only repeating the item but describing it in short (this might be something nice we can add to the training manual) Such as:
ReplyDeleteTsuekemono: the Japanese Pickles, right?
or
Sunomono: the shrimp and octopus, correct?
Tonkotsu: the soup
tonkatsu: the fried pork cutlet
etc etc.