Thursday 12/3/15

Written By: Samara

LY Lunch Sales: $1620
Projected Sales : $1944
TY Lunch Sales: $1572
+/- :  and -$48 of LY and -$372 of PS
Lunch Covers: 95
Avg PPA: $16.55


LY Dinner Sales: $4554
Projected Sales : $4617
TY Dinner Sales: $5172
+/- :  +14% over LY and +$555 over PS
Dinner Covers: 195
Avg PPA: $31.42


Previous Days Labor: 21%

Previous Days Comps: 6%
Controllable Comps: 4.16%

Weather: 60's and chilly

Special events?: Chill's last shift  :(


Who worked:
LUNCH- Sophia training Ruthy, Mandy, Krystin, Sayo (CL), Jason training Kelly (FR), John (SA), Junko (H)
DINNER- Sophia, Grace, Kate, Miho, Dusten (CL), Kaori (FR), John (SA), Ruthy training Miriam (H)

Flow of Business, Cuts and Ticket Times: Mellow, steady lunch. Never went on a wait. Cut Sophia at 12:45 and Mandy at 1:30. Really great team work from everyone today. No long ticket times other than one (see below). Take said that Lee is on his last training shift and allowed the staff to order rolls so Lee could practice. I gave Sophia and Ruthy $10 Kome bucks for their training shifts to be used at a later date since they both ordered rolls.

A woman at A1 complained that the Maguro Zuke-don "didn't have enough flavor". She was picking at her plate for a long time, Sophia told me. I asked the woman if she had the dish before (she hadn't) and asked what about it was lacking in flavor. She thought the tuna would have more a marinated taste. She and her dining partner were already done eating when this was brought to my attention. I comped her meal with 100% recovery and offered her a substitute but she declined.

A man at A3 waited about 30 minutes for his Shio Saba lunch. I consulted with the kitchen: our Saba is coming from a different supplier now and isn't cooking as pretty and presentable as we're used to, so the kitchen refired. I explained the situation to the guest and asked what I could offer in the meantime, he said his side salad would do. He seemed understanding about waiting but also seemed pretty "hangry". I comped 50% recovery and Take took the guest a side of Salmon sashimi.

DINNER! Was chaotically busy. I'm amazed that other than a 26 minute ticket for Chicken Kara-Age, the sushi bar and kitchen held it down. We went on a wait by 6:30, which fluctuated between 20-45 mins until close. Sat a 3 top and a 6 top at 9:55. Cut Sophia and Grace at 9pm and Kate at 9:40. I have a feeling dinner is going to be this crazy every night of the week for the rest of December. Here we go holiday season...

I found Kate crying in the service station around 8pm. I saw her bento box of food sitting out early in the evening (I know she needs to eat periodically during her shift because of a low blood sugar issue). I guess Take saw her food out and because of the miso soup incident, threw it away. I talked to her after her shift and suggested that she doesn't leave her food out for long periods of time and to get a doctor's note if this is a truly serious issue.

Later I went back to the kitchen to check on my personal order of Chicken Kara Age and found that the ticket has been thrown away? Also the fryer was off. It was 10pm on the dot and a 6 top had just been sat. Is it normal to turn off the fryer before we're all in?

Ruthy and Miriam did a great job tonight but were in a hurry to leave and assured me they finished all of their sidework. Well the propane tanks were still in the heaters. The happy hour sign was left out. Gotta keep an eye of those two. They both said they had a lot of homework to do.

Specials:
Mirugai- I know there is a buttong for this but I can't find it!
Toro 6
Poke 9
Grilled Salmon Collar 3
Kaki Fry 2

3 Staff members that stood out (why/how): Kelly seems really comfortable food running. She did forget to wear her bandana...and I would really love for her to put her key chain somewhere safe so she's not jingling around the dining room during service.

John is a great SA until it gets busy. He's still not the best with prioritizing and multitasking.

Miriam did great tonight! She took a lot of initiative in seating and running the list while Ruthy cocktailed. Next step is finding her confidence. She's still pretty shy but then again she is now the youngest staff member.

Any VIP's in? Naoto, Cooper, Drew's friend Toya, my friend Allen Demling, Kayo and kids, Dusten's roommate Shauna

Comps& Void Detail:
100% Recovery Maguro Zuke-don
50% Recovery for Shio Saba. 30 minute ticket time.
Void. Guest changed mind. Ordered a Surf n Turf, wanted a natto maki instead. Caught before it was made.
Employee Day Off for Naoto
$15 Kome Bucks for Drew's friend Toya
FNF for my friend Allen
FNF for Dusten's roommate
Owner comp. for Kayo

I ordered a farm salad, not realizing it was 86'd. I had already closed out the check. How do I fix this in the future?

R&M needs: More propane tanks. The Z button on this keyboard is stuck/sticky. Just letting you know...

I made a mistake by entering tonight's sales in last night's slot. So last night will have to be adjusted in the morning.

86'd items/ need more: Farm Salad