Thursday, December 31, 2015

NYE 2015

Written By: Elizabeth
(all comparisons will be to NYE 2014)
LY Lunch Sales: $2720
Projected Sales : $2790
TY Lunch Sales: $2727
+/- : $7 more than LY. so 0% over LY. and -$63 PS SO close!!
Lunch Covers:  166
Avg PPA: $16.43
(*note, my projections were based off 155 covers and $18 ppa)

LY Dinner Sales: $5991
Projected Sales : $6450
TY Dinner Sales: $6409
+/- : +7% LY and -$41 PS!
Dinner Covers: 213
Avg PPA: $30.09
(projections based off 215 covers with $30 ppa!)

Previous Days Labor:17%

Previous Days Comps: 1.53%
Controllable Comps: 0% baby!

Weather: Chilly and mild- 50s.

Special events?: NEW YEARS EVE. The last day of 2015.

Who worked:
Lunch: Krystin, Sayo, Lindsey, Johnny CL. Jason SA, Kaori FR, Junko Host
Dinner: Lindsey, Mandy, Camacho, Miho,Sophia CL. Jason SA, Kaori FR, Kelly Host/Ruthy Host CT

Flow of Business, Cuts and Ticket Times:
Preface: this first paragraph has relatively zero to do with the shift, so feel free to skip past it. Though it's a pretty interesting read if you have some time:
First, let me start with how my day started. (well not the part about my garage door not opening...)
Just as I was about to head out of the office to conduct pre-shift, guess who waltzed in...Ace.
He was wearing his Kome Shirt, and proceeded to tell me that he saw we were hiring for a busser. And then continued on his life story as of the last 4 weeks since we "let him go after 2 days". You could imagine my surprise (read:horror) to see him standing in my office going on about being homeless with no other option or jobs. Just when I wasn't sure exactly what else I could say to get him to go away, Sayo and Kristen popped their heads in and asked if everything was okay. I said yeah and that I would be there in a second. It was now 10:55. I told Ace that I'm sorry things didn't work out, that I didn't feel he was a good fit with the staff and that I had to go do preshift to open the restaurant. He said okay and left without incident. Now, here's the crazy part (too late, am I right?) When I got in this morning I was going through some of the emailed applicants for the position and I thought to myself "gee I hope Ace doesn't see the ad and try to get his job back". So I'm not sure if I manifested him or what. But from now on I'm going to have to really keep my thoughts under careful observation. Don't want Cameron waltzing through the door anytime soon...

Now, about the shifts:
It started off really slow. So slow in fact I was wondering if we were going to get busy at all. But Joy. At 1pm everyone started coming in. We were on a consistent 20 minute wait. More people came in. More people. It was getting close to 2pm and we were still quoting 20 minutes. I was really nervous that the kitchen and sushi bar wouldn't have enough time to turn over for dinner but luckily we sat the last table at 1:55 and no one else came in. Fhew! Crisis averted.

This morning I was told to order pizza for lunch (no brainer) but called East Side Pies and they were closed. So I called Salvation pizza. Unfortunately I didn't have time to order until almost 2pm so the pizzas didn't come until 2:45. Sorry folks. Also sorry because their pizza isn't nearly as good :(

On a note about the dishpit: I stress to the FOH staff to stack their dishes and be considerate of the dishwasher. But then sushi bar and BOH folks both just throw their dirty plates and bowls and prep items anywhere. Can we please talk to our departments about being considerate of where they're putting their dishes. Especially in the middle of service and sushi bar puts the rice container in the middle of the walk way and large containers on the top bus tub. Please put all larger items on the lower shelves. thank you

Dinner was the opposite of what I predicted based off years past. We we steady but slow up until 7pm when we finally went on a wait. I shifted Ruthy over to cocktail (since Stephanie was supposed to work it but couldn't) and I hosted with Kelly. We were on a consistent 45-1hr wait, with a lot of tables really sitting for a long time tonight. Only under quoted one guy, one top, went over his quote by 15 minutes. We text and called but he ended up being a no show. I felt so bad. We stayed on the wait until about 9:30. The last table sat around that time and then no one else came in.

The rest of the night went off without a hitch. Lots of 2s and towards the end lots of 3-4's. The party room was sat 3 rotations. I cut Lindsey at 9:15, and had Sophia take the last Party in the room.

Specials:
Hamachi Kama 4
Salmon Kama 5
Iidako Kara Age 8
Tuna Poke 14
Clam Sunomono 4
We sold a LOT less wine than I thought we would. In fact, no bottles at all.

3 Staff members that stood out (why/how):
-Towards the end of the night Mandy was getting a little weary and rang in nigiri instead of sashimi. It was a quick and easy fix. I ate the mistakes for dinner.
-During the height of the rush while I was hosting with kelly, her and I would take turns bussing and setting tables in our downtime. At one point Jason Clarke told Kelly that she shouldn't be bussing tables. She asked me if that was true. I told her no, in her downtime we all help each other out. I confronted Jason about it and he said yes he said that, that she was needed at the host stand. I told him no, it wasn't his place to tell people what they can and can not do (to that affect) He said okay. It's not the first time I've told him this.
-Kelly did a great job keeping an eye on all things tonight. She was helping to bus and set tables without being asked. She really is doing a great job all around.

At lunch everyone stayed in high spirits. Great job all around!
-Junko seemed a little off her game today. Everyone has an off day.

Any VIP's in?
Lunch: Nagisa, Ben Gordon (mortgage broker), Kaya's friend
Dinner: Ixchel & Lena, John (Alamo), Victor and his family (usually sits at S1, back in the day), Chance & new lady.

Comps& Void Detail:
Emp day off for Ixchel/Lena and Nagisa
FNF for Kaya Friend, Ben, John,
2 Promo Kome Bucks turned in
A bunch of voids due to guest changing mind (Miho's tables: Kome Viche, a few rolls) or a few misrings that were able to be reused.

R&M needs:

86'd items/ need more:
Windex. Thought we got more. guess not.
small spoons for dessert


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