Friday 12.11.15

Written By: Elizabeth

LY Lunch Sales: $2665
Projected Sales : $2600
TY Lunch Sales: $2475
+/- : -7% LY and -$125 PS
Lunch Covers: 143
Avg PPA: $17.31


LY Dinner Sales: $6275
Projected Sales : $6785
TY Dinner Sales: $$6462
+/- : +3% LY and -$323 PS
Dinner Covers: 206
Avg PPA:  $31.37 HIGH!!

Previous Days Labor: 17%

Previous Days Comps: 4%
Controllable Comps: 21.37%- that really hurts. the majority of that was from lunch long tickets.

Weather: Sunny 80s

Special events?: First weekend for Trail of Lights


Who worked: AM: Sayo, Grace, Mandy, Clair CL. Jason FR< Taylor SA, Cindy Host
Dinner" Camacho, Johnny, Lindsey, Sophia, Dusten CL. Cindy Host/Miriam Host, Ruthy CT, Leary!! SA, Jason FR

Flow of Business, Cuts and Ticket Times:
Another busy lunch shift. Started around 11:30, filled up by noon and went on a wait. Wait time on average was about 15-20 minuets. Had a lot of Hangry people that just couldn't bear to wait. Also had some hangry people at tables that were getting impatient with everything. The ladies did a good job of letting it roll off their shoulders, but it was definitely another tough shift. Didn't make any cuts until about 1:30- Clair and Sayo both got several more tables after that.

We were already in our manager meeting by the time Clair finished up, but left a few things undone- the soup station wasn't broken down and there were a few soy sauce containers that weren't filled. So whoever closes with her next be sure to thoroughly check her out. I will do the same.
Also, another thing worth note: Around noon I saw two pieces of cake with two spoons sitting on the rack in dry storage. I tried to find out who put them there, looks like they were set out for the dishwashers? I asked Jason Clarke about it and he said he thinks they were left over from last night. I don't know who put them there, but I've been making a great effort to make sure the FOH staff doesn't put any food or beverages in Dry storage. So whoever did it, please make the same effort for BOH folks as well. It's not good to have double standards. Also, I caught Dusten eating in dry storage at the end of the dinner shift...DUSTEN! Set the example, not the rule! I went into the office twice today for my cheese stick break.

Dinner service was the polar opposite! I was anticipating a rush to get started but it took us until nearly 7pm to even go on a wait. And the wait maintained to be about 20-30 minutes for the first hour. By 8pm the wait got up to 35-45 minutes, but no one waited longer than that. It was a LOT of Two tops tonight. The 5pm reso cancelled. The 7pm reso was only 3, but they WOULD be 7 eventually- I spoke with the girl and she was so upset that all of her friends were running late. She asked if they could just sit in the dining room because she didn't think they would be out in time for the 9pm reso. Finally, someone considerate and understanding. She was super sweet, and because of that I sat them incomplete....also because I didn't have their entire 7 top ready. I had A6 open but was waiting for A2 to finish up. Since she was still incomplete I told her they could sit and we would complete the table as soon as A2 got up. The rest of her party got here about 4-5 minutes before A2 got up, but didn't mind waiting. They were super nice. The 9pm party showed early and got the party room.Camacho was happy to take care of them. We went off the wait around 10pm, cut Camacho and Johnny, went 2 on at 10:30, one last table came in at 10:50.

Johnny got two really terrible tips. One was from the A2 that we were waitng for to get up: $2 on $36 check. And the other was from A5, two girls that ordered a bottle of wine. Split tabs: One check was $20 with Zero tip, the other was $36 with a $4 tip. I told him he didn't have to tip out on either of those checks. He stayed positive though.

There was some confusion on the edamame puree. Someone said that on Tuesday Take changed the recipe for it to be more of a sweet miso, but then today it went back to the "normal" edamame puree. Can someone clarify. The FOH staff along with myself were confused, can anyone clarify?

I put a flyer up about the "12 days of Christmas" and I think the staff is excited about it. Johnny said that he will see me tomorrow with a good attitude so he doesn't "end up on the naughty list"


Specials:
Salmon Collar 4
Hamachi Collar 4
Whelk 11
Snow Crab Nigiri:18

3 Staff members that stood out (why/how):
-Grace struggled to fill waters today-
-Lindsey told me that B5 told her that tonight was the best service they have ever gotten- Lindsey was their server. She was so excited to tell me and had a smile ear to ear. I feel like her attitude has been a lot better lately too.
-Cindy and Miriam worked well at the host stand together tonight. Cindy really took charge over the ipad. I'd like to see more movement from Miriam but it will come in time
-Leary, super star busser tonight ;) I think the staff really enjoyed having him on the floor.

Any VIP's in?
Lunch:
Rob (sushi bar regular)
Lauren (messy haired hipster girl)
Cole (cheers up)
Tomlinsons
Dorsey (Haus Bar)
My mom and little brother :)

Dinner:
Eric & Vivian
David & Ransom
Kenny!

Comps& Void Detail:
lunch: FNF for those mentioned above- not all but a few here and there
Guest Changed mind: Girl checked off the Unagi Box and Salmon box on the sushi card, but she mean the una ju. :/
Yelp Softserves
2 redeemed $15 Regular Kome Bucks: A3 from Yellowjacket, B8 from I forget :-/
Camacho misrang a veggie tempura
Bday Dessert

R&M needs:

86'd items/ need more:
TOGARASHI in bottles. People have been stealing them off the tables lately. :(
Can someone order more please?