Sunday 12/6/15 PM

Written By: Dusten

LY Dinner Sales:4343
Projected Sales :5096
TY Dinner Sales: 4662
+/- : 7% increase over LY and short PS by $434
Dinner Covers: 175
Avg PPA: 26.64

Weather: Clear and cool

Special events?: 1st day of Hanukkah


Who worked: Krystin, Sayo, Kate, Grace, Clair CL, Marium and Samara H, Hiroe FR and Jason SA

Flow of Business, Cuts and Ticket Times: Had two parties call in to reserve the party room for tonight. We booked them as there were no other resos. Had Multiple large parties walk in besides those. We were full and on a wait at 6pm. We went off wait less than an hour later and then back on a wait again after 30 minutes until almost 9pm. I cut Krystin at 8:35pm, Sayo and Marium at 9pm and Kate at 9:20pm. Had a couple servers come to tell me kitchen ticket times were out of order. Things that were rung in as apps were beat out by most of the other tickets. Clair had a 15 minute delay difference between a pair of age-dashi and a chazuke. Both hit the table at the same time. Another table had two fried items, one "as app," but was still beat out by nearly every other item they ordered. The guests didn't mind too much but it is something worth noting.

Specials: 4 salmon collar, 9 kaki fry, 8 tsubu-gai and 9 smokin sashimi

3 Staff members that stood out (why/how): Samara came to me a couple of times to help her make drinks or keep an eye out for her as she felt she needed to keep a closer eye on Marium. Nothing drastic, just fine tuning sopme of her training so that servers, sushi bar and kitchen aren't overwhelmed by repeated big waves of people. I think the big tables seated early in the night contributed to that effect.
-Clair did a really good job tonight. She dealt with an $80 ticket walking out without tipping. They never indicated to me that anything was wrong. I actually spent a good amount of time interacting with them, just over the course of helping her out. Elizabeth warned FOH about getting poor tips around this time of year, but it has been pretty bad. Despite everything, looking at the Yelp reviews for the last week at least, everyone seems to be doing a great job from BOH/sushi and FOH.
One of her last customers ordered a sashimi sampler and, as politely as possible told her the fish was bland and flavorless, "as if it had been refrozen multiple times." He didn't want anything comped and it was it first time here, so we gave him some Kome Bucks and a heads up on when we get deliveries of certain items.
-Krystin also did well tonight. She sold $500 total in gift cards (two different parties) and won the bingo contest tonight. She got one of the gift cards to Santa Rita. I gave the other one to Clair for being a good sport about the $80 no tip ticket.

Any VIP's in? Rachel and Carlos, Victor, mt friend Rocio ( thing she works at Eastside Cafe) and one of her coworkers. I don't know the name of the couple that comes in, their moth late 20's early 30's, almost always dress in black and sit at the sushi bar. Camacho knows them, of course, but no one else knows their name. Our neighbor came in to tell us that someone had parked on the sidewalk and that he had already called 311. Thanks pal.

Comps& Void Detail: Kome salad- guest changed mind, yakiniku- misring, 2 glasses of dreamy clouds- guest bought large bottle instead. 4 yelp softos at the same table.

Samara bought a bottle of Ginjo at cost.

R&M needs: Kate pointed out and reminded me multiple times to mention that the avocado maki is missing from the new sushi card menus. When you see her please tell her that I mentioned it.

86'd items/ need more: iced green tea, rubberbands for kids chopsticks, escolar, salmon collar, chicken wings