Friday 12.4.15

Written By: Elizabeth

LY Lunch Sales: $2547
Projected Sales :  $2608
TY Lunch Sales: $2161
+/- : -15% LY and -$447 PS
Lunch Covers:  118
Avg PPA: $18.31


LY Dinner Sales:$6530
Projected Sales : $6757
TY Dinner Sales: $6811
+/- : +4% LY and +$54 PS! Finally, a close one.
Dinner Covers: 223 (woah, I had projected 233 covers. Very close)
Avg PPA: $30.54


Previous Days Labor: 18%,

Previous Days Comps: 8% (due to large owner comp, and promo/kome bucks redemptions)
Controllable Comps: 4.45% under 7% yes!

Weather: Sunny, high 60s.

Special events?: UT Convocation is this weekend.


Who worked:Lunch: Johnny, Kate TR Ruthy, Sayo, Clair CL. Taylor SA, Jason FR TR Kelly, Cindy Host
Dinner: Camacho, Johnny, Krystin, Sophia, Dusten CL. Samara & Cindy hosted (dream team!), Jason FR, John SA, Ruthy CT

Flow of Business, Cuts and Ticket Times:
Lunch: started slow. The restaurant was semi-fill but sushi bar was dead. Didn't fill all the way up until about 12:45 and we went on a wait until about 1:40. The kitchen seemed to struggle to keep up today. Lots of fry station items taking a while. Lots of gyozas taking about 20 minutes, no one was upset, but it was a little stressful making sure of that. Things died down around 1:50, and we were all in by 2:05

Clair had 2 ladies at S10-11, and S11 had a shellfish allergy. She rang in two rolls on different seats so the sushi bar would plate it separately, however she didn't ring in on the ticket that the woman had a shellfish allergy, so both rolls were plated together. The woman were a little fussy about it but said they were fine in the end. I talked with her about making it known on a ticket when someone has an allergy, especially something like that.

The night started off as busy as expected. We went on a wait around 6pm and stayed on a wait (at some points reaching 1 hour- had a 7 top walk in and quoted them 1:30-2hrs. they waited for a little while then left) we got off the wait around 9:45 and then it just took a nose dive into slow-dom. Cut Johnny and Jason at 10pm, Krystin at 10:25, and I don't think any tables came in after that either. The sushi bar got a little backed up during the height of service, but other than that, it was smooth sailing.

A note about kids plates tickets: I've noticed that sometimes those take nearly as long as the table's meal. Can we please make those priority tickets and push them through as soon as possible?

Specials:
Salmon Collar 0
Tuna Poke 13 (12 actually, one was for me...yummm)
Kaki Fry 8

3 Staff members that stood out (why/how):
-Tonight I asked John to focus on one thing for me: listening and being aware of when tables were leaving and getting to them immediately. I have to say, he did a pretty good job. There were times that a table would sit for a minute, but the only times I noticed that was 1-when he took the trash out, and 2-when he used the restroom. Otherwise I think he did a great job of honing in on the most important task of his position.

-Sayo had a pretty rough lunch shift, tip wise. She's never really one to get down about anything but today just wore her down. Had a 3 top of ladies leave her 10% and then another table leave her less than that. I bought her lunch to life her spirits.

-Ruthy had another day of training- she was with Kate today. And Kate did a great job of training her. She was thorough in explaining the why's and then when we went on the wait and got busier I heard her say "okay, we need to move faster now". Even though Kate isn't the fastest on the floor, at least she can identify when it needs to occur.

Any VIP's in?
Lunch: Rob (Sushi bar guy),
Dinner: ransom and david came in but didn't wait (it was going to be an hour), Vivian and Eric, Nathan, George Washington, Spencer (from Alamo drafthouse)

Comps& Void Detail:
Voided a few beverages for ruthy, she rang them on another check and didn't know she could transfer them, I also had to reopen 3 checks for her that she closed out incorrectly during her cocktail shift tonight. In all fairness, however, she did ring $550 in cocktail sales!!

Emp day off for daruma emp....I am drawing a blank on his name!
FNF for Spencer, FNF for a dessert for my old neighbor
Guest Changed Mind- two ikura with quail egg. They meant tobiko.
Training meals
Emp Kome Bucks for Sayos lunch
bday desserts for party room x2, and 2 other tables.

R&M needs:
addressed in the mgr meeting notes.

86'd items/ need more: