Saturday PM 12/5/15

Written By: Samara


LY Dinner Sales: $7069
Projected Sales : $7440
TY Dinner Sales: $6594
+/- : -7% of LY and -$846 of PS
Dinner Covers: 240
Avg PPA: $27.48


Weather: 60's and sunny

Special events?: Ballet Austin's "The Nutcracker" started today, Trail of lights


Who worked: Camacho, Sayo, Clair, Miho, Dusten (CL), Jason (SA), Kaori (FR), Cindy & Miriam (H), Ruthy (Cktl)

Flow of Business, Cuts and Ticket Times: Busy and on a wait by 5:45. Had two large pops...one at 7pm and another at 9pm. The wait was never more than 15-25 minutes until about 10 when it completely dropped off. Cut Camacho at 9 but let his keep the party room reservation. Cut Sayo at 10 and decided to keep three on in case there was a late pop. It never came. I cut Miho at 10:30.

Had a fun time figuring out what the monetary limit on gift cards is. A man at B4 wanted a $1500 gift card but the transaction wouldn't go through. To be on the safe side and not overcharge his account, I opted to put $500 on 3 cards. It worked! He also wanted to redeem one of his holiday promo bucks but I explained it couldn't be used same day.  Furthermore he was concerned that his 15 $15 Kome bucks couldn't possibly be used by the expiration date, so I wrote on all his cards "no expiration". They have my initials and today's date. So let's keep a note of that. Wow, a $1500 sale!

The 9:00 reso was for 12 people. Around 10:15, two more people showed up to join them. I explained the party room policy and we were slow enough that we were able to seat the late joiners at the sushi bar.

Specials:
Tsubu-Gai 7
Sake Toro Aburi Carpaccio 8
Grilled Salmon Collar 3
Kaki Fry 10

3 Staff members that stood out (why/how): Jason Camacho handled multiple obstacles tonight with ease. First party room group took off with their slip (over $100 tab) and the huge gift card incident all happened within the first 2 hours of service. *I updated the gift card sheet but Camacho still needs $600 starred. "We're gonna need a bigger boat!"

Ruthy decided to cut herself at 9:45. I was in the office when she brought me her check out. When I questioned why she clocked out without consulting me first, she said "Elizabeth does it this way...Elizabeth does it that way...when there are no more people to get drinks for...". I tried to explain to her that I'm not Elizabeth; when I'm managing I would prefer she keeps a strong line of communication with me and does not cut herself without my consent. I also explained that we could have had another rush of people come in. She seemed visibly upset that I reprimanded her. Can we put this in the pre shift notes about people assuming when they are cut?

Clair had a really great attitude considering her tips to sales ratio was really crummy. She even asked at 10 minutes to close if she could be cut. All of her side work was done and she hadn't been seated for over 20 minutes. I thanked her for being so polite.


Any VIP's in? Kenny, Liz

Comps& Void Detail:
-Reopened a check for Miho. The table originally wanted to split the check two ways but changed their mind and split it 3 ways.
-Void Kappa Maki. Guest changed mind.
-Void Spooky Roll. Guest over ordered and changed mind.

R&M needs: Toro-taku on the new sushi cards don't say gluten free.

86'd items/ need more: Katsuo Tataki