Written By: Dusten
LY Lunch Sales: 1778
Projected Sales : 1870
TY Lunch Sales: 1724
+/- : -$146 off PF and -3% under LY
Lunch Covers: 92
Avg PPA: 18.74
LY Dinner Sales: 4834
Projected Sales : 4987
TY Dinner Sales: 4762
+/- : -$225 off PS and down -1% from LY
Dinner Covers: 192
Avg PPA: 24.80
Previous Days Labor: 18%
Previous Days Comps: 4%
Controllable Comps: 9.74%
Weather: clear skies. 70's during the day and 50's at night
Special events?: national pastry day
Who worked: Lunch: Kate, Naoto, Sayo, Johnny CL Junko H, Kelly FR Taylor SA
Dinner: Kate, Naoto, Lindsey, Camacho, Sophia CL, Hiroe FR, Taylor SA, Jason H and Cindy training Kelly to host.
Flow of Business, Cuts and Ticket Times: Lunch was steady. We had a catering order that put a strain on the sushi bar. Luckily (or unluckily) the kitchen had an issue with a burner going out so that slowed ramen down almost to match the sushi bar. Both of the incidents put us on a very brief wait. People didn't wait for more than five minutes and we pushed through to the end. I cut Kate and Naoto at 1:15pm.
Dinner was lively. We had several large tables walk in. Wait times got up to over an hour as people camped out. Fry station had some 30 minute ticket times including a camembert marked "as app". There weren't all that many tickets back there. Maybe 5 or 6 and they weren't huge orders. This seems to be a common occurrence when there is limited or no kitchen supervision. We had people walking in up until 9:50pm. I cut Lindsey and Kate at 9pm, Naoto at 9:30pm.
Specials: 2x poke, 1x hamachi kama and 4x salmon kama
3 Staff members that stood out (why/how): Taylor worked a long day and never stopped moving. He needs to work on becoming a bit more efficient, particularly in the dish pit, but I feel that comes with practice.
Kelly did well food running and seems to be catching on at the host stand. I had Cindy show her how to make drinks and ring them into the computer. Jason grew a bit impatient with their pace. I think really he just doesn't care for being stuck behind the stand.
Kate got stiffed by our landscaper on the tip and shrugged it off. They sat for nearly 2 hours, spent the better part of $160 and left her a big ol' goose egg. I guess she didn't mind because I didn't make her tip out on the ticket, but still is a big chunk of change to miss out on.
Any VIP's in? The Landscaper. Julie Bishop came in for her birthday. Lynn came in for lunch. Jay and his mom. Dorcy. George Washington. Tara and Kelvin. Samara before hopping on a plane to New Jersey.
Comps& Void Detail: Employee day of for Jay and Samara. I gave Lynn $5 kome bucks- she didn't order much. Julie brought in Kome bucks as did her friend. There were some dmisrings. An edamame and other things I can't remember. Take had Kenny making rolls for employees tonight. I comped them to kitchen/BOH. In retrospect I should've maybe used the makanai discount to cover those? I don't know.
R&M needs: Kitchen burners are getting wacky. Matt mentioned they need to be cleaned. HE said he's be willing to do that tonight. I told him to talk to Take about that. Don't know what came of that. Matt can elaborate further on the burner situation as there seemed to be a few different problems.
86'd items/ need more: takowasa. Glazer's finally made it out around 4pm, so we had the full drink menu for dinner service.
Matt was a kitchen manager tonight.
ReplyDeleteThere was definitely some miscommunication there with the Landscaper (John) and the tip with Kate. He said that he intended on tipping the 22% (shown at the bottom of the check) and he said that he felt so bad for having Kate think that it was anything she did wrong. John is one of the nicest people you'll meet if you actually take the time to talk to him. So I just text him this morning and he came right over to find out what was going on. He was just as surprised to hear that he didn't tip as I was. I will be sure to give Kate the tip the circled on the slip
ReplyDeleteOn a separate note: I have keys for Matt, just need an email address to get him on the blogs.
Dusten, for future reference whenever a situation like the rolls for dinner come up, comp it to Training. Thanks!