Friday, November 14, 2014

Friday PM 11.14.14

Written By: Cameron Stangel


LY Dinner Sales:$7021
Projected Sales:$1793
TY Dinner Sales:$6092
+/- :Missed projections by $11
Dinner Covers:18701. Down LY dinner by $929 ...
Avg PPA:$32.58

Weather:Chilly chilly..

Any Special events going on?:

Who worked?: Joel, Alex, Sophia, Jason, Johnny, Megan (H), Ally (H), Lindsey (CT), Jason (SA), Kaori (FR)

Flow of Business, Cuts and Ticket Times:
issue with host being nervous

Ran the hot rock tonight. It went really well, everyone loved it. Take made a competition for free dinner and drink to whoever sells the most. Jason and Joel tied so "everyone is a winner"!
The hosts tonight were a little..or a lot..nervous tonight. Both are fairly new but have completed training a few weeks ago and have proven to be strong on the floor on other shifts. Ally seemed a little rattled when everyone was waiting in the lobby and got a little shy it seemed like. Any excuse for her not to be up there she took it.....to get chopsticks, menus, help reset tables, anything she wanted to do just not stand up there. Their wait times were also really over for a while too. They both need to practice mapping out the floor and see who just sat and who is leaving to give more accurate times. They also need to work together where one greets and the other seats but in the beginning it was all over the place. Lindsey was CT and gave them some pointers from her hosting days which seemed to help them out a lot. All they need is practice. I want every host to be 100% confident and comfortable with whatever day/night they work. No more hosts being scared of working friday or sat nights.
I asked Lindsey to keep an eye out for people enjoying the heat lamps and if she over heard anyone talking good/bad/anything. Well, it seems like everyone is a baby since everyone was just cramming themselves into the lobby to hide from the cold. I think after this cold front and everyone gets into winter mode then people will enjoy the heat lamps more but I don't think everyone is ready for this cold so no one was prepared to hang out outside yet.
Had a really funny/embarrassing incounter with someone from Roll On sushi. He came in explaining its an emergency and he needs to buy rice...I didn't know who he was and told him we don't do to go but he can eat here if he wants (I thought he was drunk and needed rice to sober up...?) and he kept saying he needs rice to go emergency ( so I was like woah this guy is really drunk and needed to eat rice to get sober). We were still on a little wait so I told him a table will be fast if he wants to sit down. I also refered him to pizza since that was fast and he could take it to go if he needed to eat in such a hurry (his emergency hunger)...anyways huge miscommunication, for a 5 minute conversation....he was from Roll On sushi saying they ran out of sushi rice and needed to buy some. Anyways I asked Take he said no, I apologized..it was funny/sad just one of those things where we were having two completely different conversations with each other.
 Tonight was cold and slow :( Like I said above I don't think people are ready to go out in the weather yet and it showed. We were not busy at all tonight, and a lot of people were camping out too probably to warm up or push the delay of bracing the wind again...either way it was pretty steady but no where near a typical Friday night. I went 3 on at 9:30pm which quickly changed to 2 on at 10pm, which quickly changed again to 1 on at 10:20pm...You can see by the rapid cuts how slow it was getting...BUT food was coming out fine, no long ticket times, no complaints, so thats good!

Specials?
Hot Rock-6
Apple Pie-4
doughnuts-6
Poisson Cru-13
Tsukiji Set-8
Tsukiji Carp-12


3 Staff members that stood out (why/how):
Lindsey helped out giving tips and pointers for the new Hosts which went over well.

Joel has a little sassy back talk but nothing new...

Jason was probably lucky it was so slow tonight since he was tired...for his sake. He did ring in $1300 but towards the end I could see him over it. I don't want him to get burnt out and neither does he. He changed his availability with me again, scaling down one more day, Tuesday, which I can do since I have other people   working, its not one of my tight staffing days. But maybe he can get some more rest with this tuesday off.
Any VIP's in?

Comps& Void Detail:
DNL camembert tempura...WHAT?! I know.. it happens. Alex had a tables of very picky eaters and didn't like it or eat it.
Birthday dessert
Buzz tables 10% bday promo
Kome bucks Hot Rock winners

R&M needs?:

86'd items/ need more?

1 comment:

  1. I think this projection number is off.
    Will you revise this number to the correct one?

    ReplyDelete

Note: Only a member of this blog may post a comment.

Saturday PM 3/31/18 Recap (The Last One on Blogger!)

Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...