Written By: Elizabeth
LY Lunch Sales: $2417
Projected Sales: $2843
TY Lunch Sales: $2653
+/- : +10% LY and -$190 PS (set a pretty lofty goal though)
Lunch Covers: 145
Avg PPA: $18.30
Weather: Stormy and rainy
Any Special events going on?:
Who worked?: Johnny, Krystin, Sophia, Joel. Ruthy Host, no SA, Hiroe FR.
Jason text me at 9am to let me know he was going to urgent care- he either has a kidney or bladder infection, and said he has a Dr.'s note to be out all day.
Jacob was supposed to train with him today at noon, and I just assumed to have Jacob come in and see how it goes anyway. However by 12:30 he still wasn't here, so I called and he said he didn't know he was working today, that it wasn't on hot schedules. I told him it was his training schedule and to come in anyway. He got here after 1pm, I honestly don't know what time it was because we were in full swing by then. He seemed lost and wasn't too quick to be jumping on dirty tables. So I let him go shortly thereafter. He was causing more stress than he was worth. And honestly, I'm a little nervous to see how his solo shifts will go. Just a little aloof.
Also, Sophia was about 30 minutes late. I wrote her up today. Keep an eye on her timing. She knows she is on attendance probation.
Flow of Business, Cuts and Ticket Times:
Started out slow, but quickly went on a wait (around 12:45) and stayed on a wait until 2:30. It was pretty intense, with no busser, and everyone seemed to be dragging their feet today. I was doing my best to run around and be of help, but I also was not feeling my best so it was hard to motivate I think. We all toughed it out though. It went by like a blur. Had 2 tables wait more than 25 minutes over their quote time dyue to lingering tables. Everyone pitched in and we got through the shift in one piece.
The only set back of the day is the non stop waterfall of a drip we have in the party room, therefore rendering it useless. I tried to call the 7pm reso to tell them but the phone just rang and rang and rang and no voicemail was present. So I'll just have to break it to them when they arrive that we are putting them in the dining room. Until that leak is fixed we will not be able to use the private room while it is raining. Just FYI for everyone.
Specials?
3 Staff members that stood out (why/how):
*Once I finally got Ruthy to jump into that second gear she was out there wiping and setting tables.
* Johnny did a great job handling sushi bar, even though he was feeling under the weather.
*Told Hiroe she needs to speak up. She dropped a Ten Zaru at B5 and said that she told them what to do with all the ingredients, but then Joel went back to check on him and he had mixed everything in with the noodles. Disappointed he asked for the toppings again and some new dippin sauce as to "enjoy the dish the right way" but what it all boils down to is the food runner communicating to the table how to mix everything together. Stress must be made to us white folks especially.
Any VIP's in?
Comps& Void Detail:
R&M needs?:
Did someone say there was a leak somewhere?
86'd items/ need more?
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