Friday AM 11.14.14

Written By: Elizabeth

LY Lunch Sales: $2184
Projected Sales: $2294
TY Lunch Sales: $2379
+/- : beat LY +9% and PS by $85
Lunch Covers: 138
Avg PPA: $17.24

Weather: cold cold cold.

Any Special events going on?:

Who worked?: Sayo, Alex, Joel, Lynn CL. Ruthy host, Ixchel FR, Jonathan SA. Joel was 10 minutes late this morning, so I wrote him up. I told him to call next time. His 6 week probation ends 12/26 so keep on him.

Flow of Business, Cuts and Ticket Times:
A nice steady and busy Friday. the first hour was promising then we went on a small wait from about 12:15-1:30. No incredibly long ticket times at all, however did have an issue with Joel ringing in a Bento and 2 Chirashi's on one ticket. Take didn't see it, so when I asked about the 2 chirashi he asked it be rung in sepearately, which I figured was a no brainer. but when I told Joel about it he said "I figured he would see it" to which I reminded him of the way in which the sushi bar prefers to have tickets run in, unlike the the kitchen, they need multiple tickets in order to be their most efficient. Joel, sometimes, I swear...

Had another complaint about the Yasai veggies. A few weeks ago a woman was upset because it was "all carrots" I explained that it was also Japanese sweet potato, but she continued to complain that it was too hard to pull apart and eat. Well today a gentleman said pretty much the same thing. I apologized and he was very nice about it, asking that next time if he could get only shrimp tempura and I told him yes absolutely, and that was good enough answer for him. But i figured it was good enough information to pass along.

Had to comp a katsu don because of some kitchen misinformation. Vince asked if it went out and Ixchel went to check, saw a bowl and said yes. But that bowl was a Chirashi, so the Katsudon ended up going out well after the gentleman with the Chirashi was done. The couple was very understanding, however.

other than that it was a nice busy lunch. Had a walk in 4+2 kids that was sat in the party room and like Murphys Law we had an 8 top of grown adults walk in shortly thereafter. They ended up sitting in the back B's and having a nice lunch. Overall, very smooth day.

Specials?

3 Staff members that stood out (why/how):
*Joel- as for the reasons above
* Sayo seemed to stand around a bit in her downtime today, but every time I finally caught her she started moving.I guess that's good enough motivation, being caught? Either way, she may need some encouragement.
*Ixchel still getting her Food running legs- with the Chirashi mix up- just needs to be more careful and aware.

Any VIP's in?
So many regulars today! Harmon & Family, Fontaine (a friend of mine), Phil & Phyllis, Melissa and guy (someone help me out with his name...) Jake Maddox.

Comps& Void Detail:
Long ticket time for Katsu Don, FNF $8 for Fonatain (bought their pot of tea), Makani. I was using the SIN discount for the 50% emp meals, but have since changed the Makani button to 30% and also allow you to change the discount for Host and SA 50%.

R&M needs?:

86'd items/ need more?