Sunday AM 11.9.14

Written By: Cameron Stangel

LY Lunch Sales:$2232
Projected Sales:$2715
TY Lunch Sales:$1928
+/- :Missed projections by $247. Down $304 from LY lunch
Lunch Covers:130
Avg PPA:$14.83



Weather: Absolutely beautiful

Any Special events going on?: Day 3 of FFFun

Who worked?: Joel, Mandy, Jaosn, Kate, Ruthy (H), Ixchel (FR), Everyone (SA)

Flow of Business, Cuts and Ticket Times:
Busy Sunday, but that's obviously nothing new. We had our usual restaurant fill up right when we open (which shouldn't be a surprise to anyone by now). After the first hour we were already past 60 covers and counting. We had our usual big tops coming in and a lot of families as well.
I noticed yesterday that since Krystin went back to Colorado for the memorial we were going to be short staffed all day. So that means only 3 on for lunch and 4 on for dinner...I also noticed Mandy (who just finished all her serving training, and has had solo days) was scheduled to work SA double the whole day. I decided that I would rather be fully staffed in servers so I made Mandy the missing server I needed and we would run both shifts with out an SA. Although I got a few annoyed stares from the servers when I told them no SA bus your own table, everything went fine. Waters remained full and Ruthy was helping reset tables. Everyone was eating in a good rhythm since only one table was getting up at a time, oppose to 3 at once, which was nice.
By sales, we weren't too busy but it seemed like everyone was working hard. I could see the big pops of orders throwing the kitchen off and I know Ixchel was struggling to keep up. She didn't bring up the fact that she basically only FR at night which is different so I can see where she was needing help but she should have spoke up...although I know after yesterday she was kind of shaken up by the kitchen, embarrassed about messing up maybe?
I kept all 4 on until 2pm to help out but by 2pm we were slowing down a lot so I went 2 on and at 2:30 I went one on but Joel stayed to help Kate out until she felt fine after getting a few back to back walk in customers.

Specials?
Bento-20

3 Staff members that stood out (why/how):
Ixchel got a little flustered but was more liberal with ringing the bell when she got backed up.

Mandy was a rock star today. This was her first solo serving AM and she dove right in. She was great at timing her food for her tables and didn't have any misrings or voids. She had a potentially difficult table but smiled and completely turned their mood around. I also noticed her realize there was a back up in the kitchen so she warned all her tables food might be coming out a little late but not to worry. Everyone was very happy with her.

I know Sundays burn everyone out since its everyone on a double, but when they're on the floor they don't let it show but I saw side work going slow...it got done, but it was slow.
Any VIP's in?

Comps& Void Detail:
makani
Kome bucks to Bento contest winners Joel and Kate
R&M needs?:
women's bathroom lock

86'd items/ need more?