Saturday AM 11/9/14 recap

Written By:Dusten

LY Lunch Sales: 2013
Projected Sales:2617
TY Lunch Sales:2430
+/- :Down $148 down for lunch projections, but up $418 over LY
Lunch Covers: 149
Avg PPA:16.32



Weather:I don't wanna talk about it. It's so nice and I have to be inside!

Any Special events going on?:Fun Fun Fun Fest

Who worked?:Sayo, Alex, Lindsey, Johnny CL, Mandy SA, Ruthie H, Ixchel FR

Flow of Business, Cuts and Ticket Times:Pretty slow for the most part. We started showing signs of life around 12:30, but the only wait we really had were for people not wanting to sit at the sushi bar or incomplete parties. Poor Johnny had very few tables for a majority of the service. There was a 7 top that walked in, and that gave him something to do for a bit until I could make some cuts. Alex was cut at 1:30pm, cut Lindsey at 2pm and Sayo at 2:30pm

Specials? 8x bento.

3 Staff members that stood out (why/how):
-Ixchel struggled food running today. There were a few instances that items were run to the wrong tables. There was an incident where she lost control of a tray and spilled Tez Zaru sauce at A6. She came back and said she didn't get anyone with the sauce but Sayo came back (her table) and said it got into a woman's designer purse. I went to talk to the table. They were very sweet about the ordeal. She was cleaning her purse with a rag that Sayo brought her, but handed it to me and said, "this smells like Clorox." Sure enough, there was the distinctive odor of bleach. I assured her our solution is incredibly mild (even though some servers get really over zealous and pour too much bleach in our sanitizer). I brought her a clean towel and a topo chico to help lift any stains. I also took 20% off their ticket and brought her two $10 Kome buck cards. I was in the office when they left and they made certain to thank me for everything on their way out.
-Mandy did very well SA'ing. I get a little nervous watching her carrying large trays of empty dishes in her above the shoulder style, but she says her arm muscles couldn't handle it otherwise. Whatever works for her. Very rarely did I see her without something in her hands. I didn't feel the need to help clear tables as I do with Jonathan for example. Again, we weren't slammed so maybe she wasn't totally challenged either.
-Johnny held it together despite being very slow in the beginning and then being very busy at the end. He didn't always come right out and say what he needed when he needed help, but I felt I was able to anticipate a lot of those things and kept him informed of what I was doing for him.

Any VIP's in? Karen came in and sat at the sushi bar as usual.

Comps& Void Detail: 20% off to A^ for spillage recovery. Void side kim chee. I rang in one that Johnny had rung in but Ixchel failed to bring with the other food. 

R&M needs?: Please can we have light in the beverage cooler??? It is really hard to find things in the dark.

86'd items/ need more?Ben E. Keith says Sapporo is out of stock.