Sunday Pm 11/9/14

Written By:Dusten


LY Dinner Sales: 3924
Projected Sales: 4180
TY Dinner Sales: 4317
+/- :beat projected by $137 and up from LY by 10%
Dinner Covers: 166
Avg PPA: 26.01

Weather: Sunny. Warm day. Cool night.

Any Special events going on?: Fun Fun Fun Fest Last Day

Who worked?: Sayo, Kate, Joel, Camacho CL, Hiroe FR, Ixhel training Megan (3rd training I believe?)

Flow of Business, Cuts and Ticket Times:We got kinda packed for a minute, but the sales and covers don't seem to reflect that. Perhaps people weren't spending much and just camping. We were on wait for a while, but things seemed to drop off pretty significantly around 8:30pm. I cut Kate then. I cut Amanda at 8:45, Joel and Sayo stayed on until 9:15 and 9:30 respectively. I heard of one Iwashi Katsu taking a while (30+ minutes) to come out, but Sayo said they table had so much other food still arriving that they didn't really notice or mind. 

Specials? 2x Kitchen Special 1 ("KS 1"), 3x KS 2, 12x Poisson Cru, 12x Tsukiji Carp

3 Staff members that stood out (why/how):
-Mandy still did a bang up job tonight. She is fast, self-sufficient and quick to catch on. I did notice a lag towards the end, but that was in just about everyone tonight. Everyone seemed tired to varying degrees for sure. I spoke with her for a while after her shift about how to conduct herself and adjust to the differences between serving and support staff. She seems to really enjoy herself on the floor and is excited to continue. I'm still apprehensive but optimistic with her. I think she'll prove to be a great asset to Kome.
-Hiroe was all over the place today. She rarely eats makanai and I wonder how she maintains her hummingbird-like pace on limited calories. She was a big help tonight without an SA.
-Joel is forever a head-scratcher for me. He came with a question about gift cards. He hadn't rang one in before but maybe once and I offered to show him. As soon as he brought me the credit card from the table and told me how much they wanted he basically disappeared. He seemed to want me to charge the card, and close out his check and deliver the check and who knows what else.
Later, I was out and about helping on the floor, clearing tables here and there. I noticed he only had a couple of items left to remove from B7. With room on my tray I offered to take them. He let me, and then gestured to a stack of napkins and chopsticks and didn't ask, so much as assumed I was there to completely reset his table for him. He wasn't weeded by any stretch.
All I do to help is to make sure the servers can stay out on the floor, maintaining the upkeep of their tables and spending time with their customers. I'm not there to do the stuff the servers just don't feel like doing! I continued to help out until I felt as if everyone was on point and I stepped back for a good while. I don't want anyone getting lazy and really, everyone did fine without my help until things started to slow and I started doing cuts. Then I was back to clearing tables. I actually got onto Ixchel and the servers because there were at least 5 tables that needed to be reset as well as most of the sushi bar. Ixchel and Megan may have been discussing policies and training ideas, but I felt at that time they were more useful picking up the slack for our missing SA. Sheesh!

Any VIP's in? Several early on. Old John, Shaun of Parkside came in with his family. Kate served them, and she relayed his message that everything was great tonight. The older Korean couple (?) with their soncame in and bought $500 in gift cards and then immediately turned and used their Kome bucks towards their meal. They crack me up.

Comps& Void Detail:

R&M needs?:There were a couple of misrings. A shishamo that the table changed their mind and a glass of wine that we are out of and no longer selling. I think there was a table that changed their mind about the edamame they ordered also.

86'd items/ need more?pretty low on Sapporo.