Monday 11.24.14

Written By: Elizabeth

LY Lunch Sales: $2445
Projected Sales: $2516
TY Lunch Sales: $2334
+/- : short 4% and down $179 from projected
Lunch Covers:  153
Avg PPA: $15.27

LY Dinner Sales: $4123
Projected Sales: $4714
TY Dinner Sales: $4853
+/- : beat LY by 18% and over PS by $139
Dinner Covers: 164
Avg PPA: $29.59
For the day we ended  up 9% over LY and $40 short of PS

Weather: Sunny but still a little chilly. High 60's low 50's

Any Special events going on?: week of thanksgiving

Who worked?: Mandy, Sayo, Joel, Kate CL. Hiroe FR, Jason SA, Junko Host
Joel was 5 minutes late this morning. I wrote him up for his 2nd late. If he is late once more before 12/26 he is terminated. He was a little upset at the end of the shift when I told him I was writing him up for it. He tried to tell me that our training manual says that we need to call if we are going to be more than 5 minutes late, and he didn't think it was a big deal. I told him it is, and that maybe I should rewrite the manual in that case, if people are going to take advantage of it. Either way, between Sophia being late to 2 shifts in a row, and his lateness, it's something that I'm going to be pretty strict on.

Flow of Business, Cuts and Ticket Times:
Lunch:  had a busy lunch. Went on a wait at 12:15 and got off the wait around 1pm. Cut down to 2 at 1:30pm. Had a 16 top call early on about a reservation and I explained the room situation. He then called back and said he would take the room and the other 4-5 people would sit in the dining room wherever. So when they came in at 1:30 they ended up having a ton of kids. one family sat at B1 and the rest of the party sat in the party room. They were pretty high maintenance and took a while to settle in and order, but when they did they ordered 12 ramens around 1:45. In the meantime Mandy was taking the tables walking in because Kate was inundated with this needy party room. Not only that but they wouldn't stay seated. So quite a handful at the end of the day, but alls well that ends well. :)

Had a few long tickets but no cause for concern from the table. Just noted. Had 2 sushi lunches rung in at 11:39,  and had a few pieces of nigiri for another table rung in at 11:35 and the sushi lunches came out first, putting the pieces at 20 minutes. So that was a small bump in the road, but the guys were really understanding about it

A woman named Ruth came in today, she works for Cubist, which basically is a company that acts as a liason between Doctors and Pharmaceutical companies. Anyway, long story short, she loves the restaurant and wants it to be in the rotation for business lunches. They come in, spend a lot of money, and it gets paid by a 3rd party. In short, she is going to email me their credit card information, and for all of their reservations this card is used. The guests never see a bill as it is paid for by the pharmaceutical company. Their first reservation is Wednesday Dec 3rd and she will be sending me the info I  need. I also told her that if she wanted to take a look at the menu online, I could put together a specialized menu for their group, so they have a consistent selection every time. Just heads up, right now. I'll email FOH managers directly when we get closer to the reso.

Dinner: A very busy night, as expected. This entire week will be a busy one, because lots of people are coming in from out of town, family, etc. So Dusten, expect a busy shift Wednesday and also on Friday AM. We went on a wait around 6:45 and stayed on a wait until about 9:25. Nice steady business all night. Had a few 5-7 tops, some regulars, some familiar faces. Miho wasn't able to make it in tonight so there were only 4 of them on the floor and they all rocked it. It seemed like everyone was in a good groove. No long tickets, no issues what so ever!! Smooth busy night. Great vibe.
Stephanie sold $200 if Gift cards tonight, and also got herself over $250 so I gave her her payout.

Specials?
Posion Cru 9
Clams 4

3 Staff members that stood out (why/how):
*Mandy at lunch did well being last cut- at one point she had 8 tables (though some were paying out) and I jumped in to help, but otherwise she did a great job.
*Kate needed to put a little more sense of urgency in her steps today. I saw S8 staring her down because she had her check and I offered to drop the credit card off and she insisted she was heading over there, but then proceeded to walk slowly over there, meanwhile the woman and her daughter were trying to leave in a hurry. Kate didn't seem to notice. Maybe I was just being hyper-sensitve.
*Camacho was not feeling well today when he came in- he said he was thinking of calling out actually, however despite feeling under the weather, he rocked sushi bar and party room (lunch sections) and pushed out nearly $1500 in sales. Great work!

Any VIP's in?
The older couple, she had lung cancer, they're from michigan. I haven't seen them in so long I've forgotten their names!! But they are so sweet, and they were in with their Daughter tonight. They said they might be back in for lunch tomorrow.

The cute family that always sits at B1, the mom has braces, how come I keep forgetting everyone's names?!?

quite a few familiar faces in tonight.

Comps& Void Detail:
Only a few SIN discounts tonight. Voided Gl Kanbara, miring, voided Rose because he meant the Fabre Montmayou one. Kome bucks for Camacho.

R&M needs?:
I ordered an iphone 5 cord and an android cord for the staff to use for their own music in the morning, since we have a lock on the ipod. This is something that multiple staff members have begged me for since we changed the ipod password. So I spent the $17 and ordered both from Amazon. Should be here Wednesday.

86'd items/ need more?