Tuesday AM&PM 11.11.14

Written By: Cameron Stangel

LY Lunch Sales: $1185
Projected Sales: $1584
TY Lunch Sales: $1965
+/- : Beat projections by $381 and LY actual by $780. Up 66% for Lunch Sales
Lunch Covers: 123
Avg PPA: $15.98

LY Dinner Sales: $2665
Projected Sales:$3175
TY Dinner Sales:$2642
+/- :Down $533 from projections and $23 from LY dinner. Over all up 20% over the whole day
Dinner Covers:104
Avg PPA:$25.40

Weather: Cold. WOW, it's perfect! yay for sweaters

Any Special events going on?: Veterans Day

Who worked?: Alex, Lindsey, Kate, Johnny, Junko (H), Mandy (SA), Kaori (FR)
Alex, Kate Lindsey, Clair, Jason, Ruthy (H), Hiroe (FR), Mandy (SA)

Flow of Business, Cuts and Ticket Times:
This morning was surprisingly busy. We beat LY sales by almost $800 which is great for lunch. We were on a full wait until about 1pm I went 2 on at 1:15pm and stayed 2 on until the end to make sure Kate CL had some support. All the servers commented on how they didn't seem busy at all. I think it was due to all the tables camping out and taking their time at lunch..which isn't really normal, lunch is always go go go and people don't have too much time to relax, but since it was a holiday I think that allowed people to eat and relax for lunch. Wait times were fairly short, I think the longest was around 20 minutes. There were many more families coming in today also since schools are closed, maybe they needed an activity to do, either way it was good for us.

Tonight was very mellow...I went 3 on by 8pm and by 8:40pm I had the As nearly full and only 3 tables occupied in the Bs, no one at the sushi bar so I went 2 on. It was a little early but everyone was on doubles and I felt like I didn't need that many people on anymore..and the closers weren't on doubles and probably wanted to make some money too! But, it continued to slow and by 9:15  I was 1 on. This is the first time I've heard people saying they made more money at lunch than they did dinner
Ticket times all day were good, nothing taking too long at all. Sushi bar stayed on top of everything as well as the kitchen. Nothing stood out or caught my attention negatively.

I caught wind about the farm salad that Take and Kayo ordered. Jason was their server and he mixed the dressing for them. I know I tell the servers to explain how to mix the dressings to the customers but sometimes they don't listen since they're too taken back by how beautiful the salad is (I think). I've seen customers just dip the veggies into the unmixed dressing even right after they got their explanation on how to mix it. I do know it is fun for the customer to engage in the food as well.. I can mention it in preshift to make sure they are clearly explaining to their tables how it works and if they want the server to mix it for them or show them how to do it.

I had a woman call today asking to purchase a gift card over the phone for someone to pick up in the store..it sounded kind of strange especially since I didn't feel comfortable processing a CC on the phone and having someone else pick it up (since they don't even live here) I just directed them to our website on line where they can purchase a GC for someone. She sounded a little bit confused but I think she figured it out by the second phone call.

Specials?
Bento-1...Clearly a ramen morning but not one bento?!
Toro Trio-   10 eventually 86'd
Iwashi Katsu-
Clams-2
Ceviche-7
doughnuts-3

3 Staff members that stood out (why/how):
Mandy seemed a little tired today, definatly wasn't running around liker her normally bubbly self. We were really slow and I cut her at 9:20 since there wasn't anything to do and I wanted her to get some rest...hopefully it helps! I don't want to see her get burnt out

Everyone on doubles did good staying busy despite how slow it was.
Any VIP's in?
Take, Kayo and family and Moto and family

Comps& Void Detail:
Makani
owner comp
F&F
Emp day off Jonathan
bday dessert
veteran 15% promo discount


R&M needs?:
little dessert cutlery please
86'd items/ need more?