Written By: Cameron Stangel
LY Lunch Sales:$1968
Projected Sales:$2244
TY Lunch Sales:$2234
+/- :Missed projections by $10, but beat LY by $266
Lunch Covers: 144
Avg PPA:$15.51
LY Dinner Sales:$7077
Projected Sales:$7190
TY Dinner Sales:$4432
+/- :Missed projections by $2758, Down LY from $2645
Dinner Covers:160
Avg PPA:$27.70
Weather: Warm but finally a cold evening (bringing a sweater for the last month has paid off everyone!!)
Any Special events going on?: Halloween
Who worked?:Lindsey, Sayo, Joel, Jason, Jason (SA), Ixchel (TR H), Ally (tr H), Jonathan (SA)
Joel Lindsey, Sayo, Jason, Alex, Jaosn (SA), Mandy (H), Krystin (H), Kaori (FR)
Flow of Business, Cuts and Ticket Times:
Oh wow what a busy lunch. We filled up about 12. Sushi bar was left till last like always even though the girls tried. Lindsey got sat all at once but stayed calm cool and collected. I help her get waters but other than that she was good to go. I had an issue with B3 where a woman had the udon but requested the shrimp tempura to be on the side (so it didn't get soggy) but when she got her udon it was on the side but it seemed to have been pulled off last minute once they realized what the ticket said...so shrimp was still soggy. Lindsey had the tempura remade and brought it out. I went over and apologized for the mistake and she was happy and said it might be because we were so busy but I reassured her that isn't an excuse and no matter how busy or slow we were we need to take every order as they come requested and apologized how they missed it. She was happy with the response and happy to know this.
Tonight was funny. We were dead like a graveyard until about 7:45pm and all of a sudden everyone wanted to come out to eat. From then on until about 9 or so we were on a full wait, and everyone was turning tables and in a great flow..maybe all the awesome face paint helped. It was funny watching everyone tonight because you could tell they forgot they were wearing the face paint, but all the customers got a kick out of it. Once 9pm rolled around we emptied out really quickly. I cut Krystin form Host, Camacho and Sayo. By 9:30 we were 2 on and Dustin had 100% at 10:15. We only got a few new tables in the last hour, maybe even longer, but we did get the 10:55pm customers who were great and thankful we were still open! They were in and out with everyone else.
I had a feeling we would be busy early on but dead the rest of the night which is exactly what happened..still a good night, stress free.
Specials?
Clams-2
Doughnuts-1
3 Staff members that stood out (why/how):
All my doubles (pretty much everyone) was awesome today, really pulled through until the end, which I know is hard. Woo
Any VIP's in?
Comps& Void Detail:
A woman at S12, a regular who gets the Hokkidon everytime had a problem with it today saying something was off. She said something tasted sour either the rice or salmon but wasn't happy paying for it. She does always get this and said she will get it next time but she said it wasn't what she has been getting.
Kome bucks to contest winners
F&F
20% thinkery cupon
makani
DNL for hokkidon
R&M needs?:
86'd items/ need more?
Cameron: have you talked about this Hokkai Don issue with sushi chef? Take has sold some at lunch and he has also tasted Ikura which tasted good. If something like this happened I need you to let sushi chef know ASAP so the chef can taste the exact item to make sure.
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