Saturday PM 6.7.14

LY Dinner Sales: $5595
Projected Sales: $6433
TY Dinner Sales:$7640
+/- : up 37% over LY and $1207 over Projected (finally!)

Weather: Sunny and pleasant. Warm in the evening

Any Special events going on?: X Games, day 2. Some HS graduations during the day

Who worked?:
Clair, Sophia, Joel, Stephanie, Dusten CL. Julie/Ruthi hosted, Hiroe FR, Jason SA/ TR Lina. 

Flow of Business, Cuts and Ticket Times:
The night started with a bang. Had 5 tables walk in right off the bat, and business continued to build, steadily through the first hour. We went on a small wait around 6:45, which then turned into the wait for the rest of the night around 7:30. Everyone was busy all night. We had a few long tickets from the sushi bar around 9:30. It seemed like some of it could have been avoided if Kazu plated the already rolled rolls in front of him instead of making more and having them pile up. I see them do that from time to time, where they make a bunch of the same rolls at the same time, but then they sit there instead of cutting and plating them to get them out. I had a very upset lady at A3 who was waiting on 1 spooky roll that took about 30 minutes to get to her. She was upset because her friend ordered only nigiri pieces and was waiting for her to get her roll to eat. I talked with them and tried to explain how the sushi bar works but she snapped back "I understand how it works, but I got my pieces 25 minutes ago!" to which I just apologized for the time gap, told them I would take care of the Spooky Roll (since they had just told Stephanie right before i went over there, that they weren't going to pay for it) and they were happy after that. Of course they left Stephanie a $3 tip on $60. But she did smile when she left. During this time another table also asked that their Summertime roll be cancelled because they needed to leave. I caught it before it was made and voided it, but then at that exact same time, Kazu finally put up about 9 rolls that were ready. So I think this is something that could have been avoided, but I don't know the logistics as to how.

We came off the wait around 10:20. I had already cut Clair and Sophia around 9:45, and then Joel around 10:30. Cut Julie at 10:15, after we were finished with the wait, and Ruth was cut around 10:45. Only had one issue with Ruth tonight and that was when she sat B2 and waited about 3 or 4 minutes before she asked me who got it. Other than that she was fine.

Tonight I ran a wine contest and a promo for our guests: $1 off all glasses of wine. I was hoping it would sell better but it didn't .  Cameron, I would like for you to run that promo again Sunday night, and I will post about it on facebook.
Also, we will launch the new beverage menu starting Monday night. Monday after lunch I will be switching out everything and moving stuff around.

Any VIP's in?
Rachel & Carlos, another regular couple that I forget their name. Lina's mom, and a guy that works at Contigo (who's name I can't remember because every time I have met him I have had a few glasses of wine...)

Comps of note:
FNF for Lina's mom, a gyoza for the Contigo guy, a Spooky roll for the aforementioned ladies (long ticket) and then the Gift Certif comps were from the wine promo I was running. 

R&M needs?:

86'd items/ need more?
Please order more Austin Beer Works, maybe the Pearlsnap this time. Doing good selling out of the old bev beers, now just need to focus on wine.