Sunday, June 22, 2014
Saturday PM 6/21/14
LY Dinner Sales:$6235
Projected Sales: $6681
TY Dinner Sales: $6253 ($18)
+/- : 0% difference from LY
4% for the whole day
Weather: nice and warm
Any Special events going on?: World cup
Who worked?: Kate, Joel, Alex, Naoto, Dusten,, Lina (H), Julie (H), Hiroe (FR), Jason (SA)
Flow of Business, Cuts and Ticket Times:
Tonight we started off pretty busy with a lot of families coming out to eat early. Lina and Julie made a good hosting team together. I did have to coach that when there are 4 adults with a baby and they need a highchair, the highchair never goes on the end of a table in the walkway. I had to explain this because what if someone bumps into it, especially if they have it flipped over for the carrier...I told them to always tuck it on an inner side.
Kate has brought it up to me that she doesn't necessary "need" to work weekends, and she sent an email out today trying to get her shift covered but couldn't. She seemed out of it today and a little snappy towards other employees. She didn't seem like she was engaging the customers either...I hope full this was just today and not an all the time thing.
After the family rush died down I had a 9 top walk in. We were pretty slow and didn't even go on wait until 9:15 pm until 10:30. I went 3 on at 8:40. I could have only cut one person but at the time we were so slow I wanted to cut 2. Everyone stepped up and stayed busy and still had time to talk with their customers and give their tables 100%.
Dusten had an issue with one table tonight. A5 and B1. A5 was paying out when B1 was in the beginning/middle of their meal and somehow B1's check got dropped to A5, and A5 paid that thinking it was their own ($28.69 less) and left, and Dustin didn't realize this mistake until they were gone. I don't feel like this has ever happened (at least to the point when paying on a different table ) but I told everyone to be extremely careful when closing out checks.
Any VIP's in?
Comps of note:
R&M needs?:
86'd items/ need more?
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