Sunday, June 29, 2014

Saturday PM 6/28/14



LY Dinner Sales: $5794
Projected Sales:$6772
TY Dinner Sales:$6850 ($128 over projected)
+/- :18% over last year dinner and 15% up from the whole day!

Weather:Today was hot, humid and overcast

Any Special events going on?:World cup stuff, Keep Austin Weird 5k

Who worked?:Jason C, Alex, Naoto, Miho, Dusten, Krysten (H), Julie (H), Lindsey (CT), Hiroe (FR), Joaquin (SA)

Flow of Business, Cuts and Ticket Times:
There was in incident this evening involving a reservation for a table of 10. When I was looking over the reservation book I noticed a party of 10 coming in at 5:30pm. This is my fault...I should have been more clear with the party because I was under the impression that this was the group who booked the reservation. It wasn't. About 15 minutes later the real reservation showed up...The first party was very nice and I explained to them how it was my misunderstanding that the were not actually the party who booked the room, and was just a walk in, even though they made it seem like they made the reservation...I just think it was confusion on all parts! The real reservation brought cake and party hats and specifically came to Kome to celebrate this birthday. so I humbly asked the first party to move to the back B's which they graciously did, and understandingly so. It was lucky this happened when we just opened up so it was a quick and easy move.I sent them 2 glasses of sake (split into 6 glasses) as an apology! They were very sweet and say they come here a lot and will continue to do so...could have been worse.

We stared out slow (for a saturday night) at 8:15 went on a wait until 9:45pm. Nothing was ever out of control (ticket times, waiting times). I went 3 on at 10, everything ran smoothly. I think the 5k
Any VIP's in?

Comps of note:

R&M needs?:

86'd items/ need more?

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