Monday 6.30.14

LY Lunch Sales:$1518
Projected Sales:$1543
TY Lunch Sales:$1687
+/- : up 11% over LY and $144 over projected

LY Dinner Sales: $3604
Projected Sales:$4415
TY Dinner Sales:$4788
+/- : beat LY by 33% and projections by $373

For the day we ended up beating LY by 26%-  bringing in $6475 in sales, and beating projected by $517- really great way to end June. I'll be sending out a week 4 recap tomorrow as well as a brief monthly recap too.

Weather:Warm. Humid. Summer.

Any Special events going on?: World cup games, 11am, 3pm
And no, Dusten, there is not an event calendar, I just usually google or see on FB or Twitter if there are any events going on for the day

Who worked?:
Lunch: Lindsey, Krysten, Kate, Camacho CL. Ruthie host, Hiroe FR
Camacho was 35 minutes late this morning. When I called him at 10 after he said he thought he only worked tonight. I wrote him up for it and he is on late probation until 8/11/14

Dinner:  Jason, Kate, Stephanie, Taylor CL. Ruthie Host, Hiroe FR, Joaquin SA

Midori and Asami are still drinking bottled beverages- can someone please follow up with them about that?

I had an issue from last week regarding Erin (Lynn's wife lady) and a credit card charge. I didn't hear back from her about what cleared until today. Alex was her server and they split the bill in half, so $62.20 was charged to each card (hers and a friend of theirs), but $124 was showing on her account. When I looked into it more, I saw that Alex had entered the total $62.20 as a tip. So not only do I need to collect $62 from Alex, but it is a pretty hefty mistake that should have been caught earlier. In addition, it's an employee's spouse that it happened to and that is just flat our embarrassing.Therefore, I would like everyone to start checking all credit card slips against the checkouts. I did so this evening, and I think it's a good practice to put into place. There's only one (and by one I mean a few) catch:
1- if they split the check, it will only show the total check amount and total tip amount: ex: $50 check split into two $25 checks with both a $5 tip each will show up on the cash out as $50 total and $10 tip. So be on the lookout for those.
2- it's time consuming. So if we can have the servers put them all in order before they give them to us, that will help. Cameron, please add this to the shift notes, along with everything else we talked about in the meeting last week.

In addition to that- we will not be meeting this week due to the Holiday. If anyone has any pressing issues please feel free to talk to me about them. We will regroup again next week, perhaps Thursday before the Thinkery, to go over any pertinent details about the week.

Flow of Business, Cuts and Ticket Times:
Lunch: Slow start, but filled up by 12:15, and went on a very brief wait for a 5-top and a 4-top. But other than that it was full and everyone stayed busy. No long ticket times. Nothing of note. Cut down to 2 at 1-ish, and down to just Camacho at 1:30. He got about 6 tables after that but everyone pitched in and helped out and he was fine.

Dinner:  What a fantastic Monday night. We ran with 4 servers, and while I was a little hesitant about how this would go, I have to say, everyone did a great job handling their sections and working together. We went on a wait around 7:15 and got off the wait at 9pm. Had about 3/4s the restaurant filled by 6:30 so it was a solid night.

I am at my wits end with these flies. I had a table tonight, they come in somewhat regularly, said the service was great, the food was phenomenal, but the flies were absolutely horrible. I don't know what else to do. It's horrible. We kill them at the beginning of every shift, but come sunset and the sun is shining through the windows in the A's and just now, at 7:30 (typing this note so I don't forget) I pulled the blinds down all the way at the side window and killed 10 flies. I don't know what else to do!!!!??? Should we think about moving the dumpster? If we can push the trailer back into that back corner of the lot back there, we can move the dumpster back there? Something needs to be done. This is going to end up on Yelp. And it's not good.

Any VIP's in?
Sous Chef from The Hightower, owner of Schmultz trailer (??) 

Comps of note:
A FNF for the Sous from hightower, and then a few SIN here and there.

R&M needs?:

86'd items/ need more?