Thursday, November 17, 2016

Thursday AM Recap

Written By: Leary

LY Lunch Sales:  1586
Projected Sales :  1768 (+31)
TY Lunch Sales:  1799
+/- :  +213,  +13%
Lunch Covers: 98
Avg PPA:  18.36

Previous Days Labor:  25%
Previous Days Comps:  6%
Controllable Comps:  1.2%

Weather: Warm and Sunny

Special events?:

Who worked:
Renee, Mandy, Alex, Johnny Cl, John w/ Brennan, Tori, Taylor

Flow of Business, Cuts and Ticket Times:
It was a pretty slow start. It seemed like we were going to have another slow lunch, but people started walking in around 1. We had a 8 top walk in at 115, and then had a few tables waiting. Unfortunately no one wanted to sit at the sushi bar so Johnny had a slow day, but everyone else was pretty busy for about 30 minutes. Died off by 145. Went 2 on at 130.

Only issue was a lady that received her go-go and longhorn rolls, tasted it, and told Renee the sauces were too spicy, and asked for new rolls with sauce on the side. A little annoying, but the sushi bar knocked out the remake quickly and she was happy.  

Specials:

3 Staff members that stood out (why/how):
-Renee handles volume well. She has strong consolidation skills, and handled an 8-top with 2 other tables sat at the same time with ease.
-I had a pep talk with John about correct training procedure for the next couple of shifts, and he understood. I've told him before, but I think most people's instinct is to use the extra pair of hands as a helper. He and Brennan operated as one person today, and I heard John talking and explaining all his actions.  

Any VIP's in?

Comps& Void Detail:
DNL for customer with rolls mentioned above
Training meal for John and Brennan

R&M needs:
-Internet has been sporadic at times the past couple of days. It always comes back, but will drop out for a minute or 2. The only real issue it causes it knocking the printer off the wi-fi every time it happens.

86'd items/ need more:

2 comments:

  1. Do we have a contact number for who upgraded our internet service? So we can ask him to come back and fix the issue?

    ReplyDelete
  2. Yes, I'll call tomorrow when it's within normal business hours.

    ReplyDelete

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