Sunday PM 11/27/16 recap

Written By: Dusten



LY Dinner Sales: 4240
Projected Sales : 5346
TY Dinner Sales:5040
+/- :over LY by 19% and under PS by $306
Dinner Covers: 164
Avg PPA: 28.18


Weather: Humid and low 70's. Might rain later

Special events?: the holiday taint. Shopping Season


Who worked: Ruthy, Krystin, Grace, Cindy, Clair CL, Liam SA, Hiroe FR, Tori and Melisa H, John Cktl

Flow of Business, Cuts and Ticket Times: Busy early. We sat 44 covers upon opening and the customers kept coming. By 6pm we were full. Things remained in a fevered but productive state until 8pm and by 8:25 we were off wait. Had a 6 top call in and we booked the party room for them at 8pm. The 6pm reso had trouble getting out of the door, but the 8pm folks were very understanding.
I cut Ruthy, Krystin, Tori and John at 8:30pm. Grace was cut not long after. Cut Cindy at 9:30pm.
Had another table, regulars, Jessie and Danielle (I think) ask about the yakitori being different. Basically they'd noticed months ago that it was not longer charred, but rather seemed to be pan cooked. I talked with Matt and Danny to find out what we had been doing different. Long story short, I asked them, given the information I got from the kitchen and relayed to them, would they order the yakitori again? They said they'll probably get the kara-age from now on. I thanked them for their feedback, they told me this was their favorite place and we left it at that.

Specials:1 aji sashimi, 5 hama-toro carpaccio

3 Staff members that stood out (why/how):
Clair and Ruthy were late by 5 and 9 minutes respectively. Ruthy was very apologetic and I had no problems with her the rest of the night. I reminded them that they need to CALL if they even think they'll be late.
Clair is a very chatty-Kathy. During pre-shift I made a few points about things lacking on the floor regarding section maintenance and basically taking the SA for granted. Last night I had to ask people to stop doing their sidework to help bus their own section. Tonight, as we had 5 or 7 parties of various sizes leave almost simultaneously, Liam and I were doing multiple passes getting dirty dishes off tables. I was sorting them in the dishpit while he went to get more or reset tables. All the other servers were fairly busy except Clair. She was leaned up against the host stand having the best time telling fun stories, while at least two spots at the sushi bar needed cleaning and resetting. I told her then that she would need to buss her section the rest of the night, and cut Liam from bussing her section. This was at about 9pm, so my actual point for doing this was moot, but she did straighten up after that.
Mr. Tran continues to be an obstacle for everyone to work not with but around, and more importantly, is not changing his gloves when he does things like wash things in the sink and then handles foods. I talked to Toshi about it. I know he has been told multiple times in the past. I would not like to eat the food he makes. With multiple employees feeling or starting to feel under the weather, hygiene and not getting others sick should be a top priority, right? He can't be watched all the time, but he can't be relied on to follow the rules either without continual supervision.


Any VIP's in? Kazu of Fukumoto, Jessie and Danielle, Adi without Denton. The entitled couple with their spawn that sit at the sushi bar, brought a couple grown-up pals with them and sat in the back B's. No dirty diaper changing in the lobby tonight!

Comps& Void Detail:2 kome buck cards, one $15 and one for $10. Voided some sake-toro pieces b/c 86'd.

R&M needs:Sushi bar sink is clogged again. Toshi said he tried to snake it but no to avail. The patchwork Rodrigo did under S12 came off. I left it at the host stand.

Elizabeth- I was having trouble recording the sales for the various sake cocktails accurately given the info in the PMIX. Perhaps you can help me decipher and or clarify "Apple, Raspberry etc." with the "Texas Blues, Okinawa Breeze" and so forth, please? I left the report for last weeks sales on the desk.

86'd items/ need more:Shiso, All Uni's, tempura Ice Cream, Black sesame pudding, okonomiyaki, takowasa, o-toro, sake-toro, hops and grain, oasis homesick. I made an attempt to call Capitol Beverage regarding the hops & Grain. It might be a good idea to follow up with them tomorrow if they don't contact us in the morning.