Monday 11.28.16

Written By: Elizabeth

LY Lunch Sales:$1142
Projected Sales :$1760
TY Lunch Sales:$1764
+/- :+54% LY and +$4 PS!! wow!
Lunch Covers: 100
Avg PPA: $17.64


LY Dinner Sales : $5596
Projected Sales : $5890
TY Dinner Sales:$3865
+/- :-31% LY and -$2025 PS ouch!
Dinner Covers:147
Avg PPA: $26.29
(Leary I entered daily sales because...we still have two tables straight chillin' and I'm done everything else)

Previous Days Labor:22%

Previous Days Comps: 5%
Controllable Comps:0%

Weather: Sunny and in the 70s Beautiful out.

Special events?:
Er'one back to work...suckers!

Who worked:
Lunch: Ruthy, Kelly, Alex, Johnny CL. Gabe SA Taylor FR Junko Host.
Dinner: Mandy, Clair, Kelly, Ruthy, Krystin CL. Chelsea and Patrick Host, Gabe SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch was mellow. Steady and consistent but always an open table available.
Nothing much to note, honestly. Everyone is back at work so it was pretty mellow. No long tickets or issues.

Dinner was the same. Pretty mellow all night. By 7:30 it was so dead and Krystin had only 3 guests at her sushi bar up until then, so I cut Mandy (since she was complaining about being tired) and ran with lunch sections. I also cut Patrick at the host stand, leaving just Chelsea. By 8:45 it was still slowing so I cut Kelly and Ruthy went 2 on.

Around 8:45 as well, I was in the office typing up some notes (door open) all of a sudden I, along with the entire restaurant, hear a loud banging coming from the bathroom. I rush out to find the door slightly ajar. My first reaction was to start yelling Stop. So I yelled it a few times. And the guy was pushing the door at me as I was pushing it towards him. He finally stopped and said "I couldn't get the door to move so I was kicking it". He was kicking it so hard he broke it. I told him that he broke the door and then I can't remember what else I said. I was just really surprised. I escorted him out of the building. He was saying something about not realizing he kicked the door that hard...I walked into the dining room and all eyes were on me. It was a bit frightening too! I didn't know if I should address the restaurant, or just move on. I just moved on. That whole thing was weird...really weird

I had to pour out 1/3 bottle of the Carignan. Let's keep an eye on this. If it doesn't move, and we are pouring more out, we need to change the varietal. We also had to pour out about 1/4 a bottle of the new sparkling rose because it was flat. Not sure what happened there, but just make sure we are keeping the right toppers on the sparklings.

I added the Kosmic Cocktail to the Happy Hour Menu to help push it out. I also created a Happy Hour screen on the second scroll down, to make ringing in happy hour a little easier. It's the same items as in the other categories, so the pricing changes as it does. So no one can try to be sly and run in HH priced food at non HH times. I created a new happy hour menu and got some more out in rotation.

**I have an envelope with many gift cards in it ready for Caitlin from Mantis Massage to come pick up sometime this week. Don't know when she will be in, but they are near the phone and ready to go.

Specials:
Seared HamaToro

3 Staff members that stood out (why/how):
-Krystin was sushi bar tonight and didn't have much going on, so she grabbed a towel and started scrubbing things. I bought her dinner for her hard work and helping (without instigation).
-Chelsea also made good use of her downtime by helping to bus tables and water tables as well.
-It only happened once today but I wanted to note it since it was in the notes from last night, but Kelly rang in nigiri and rolls on the same ticket during her lunch shift today. I told her to be more careful, but this might be one of those things we need to write her up for if it continues. Next time it needs to be a verbal warning with the mention of a write up.
-Tonight Kelly had a table whose tab was $42. They gave her a $100 bill and two $1 bills. She got change from me, and then gave them the entire $102 back to them, not taking money for the bill. The people didn't say anything and they left. She didn't realize this until she owed $47 on her checkout and only had $9 on her. She admitted to the mistake and asked if we could deduct that amount from her paycheck. I told her yes. To lessen the blow, I used the $16 I had pinned up to the board that was left at A2 a few weeks back, to help lessen her debt. So the checkouts spreadsheet looks a little wonky and the Deposit will be off that amount. I am deducting $22 from her CC tips. She said that it was her fault and took total and complete responsibility for it. She also said she only had breakfast to eat today and then went to the gym on her break from her double and didn't eat anything after. I told her to make sure she eats before her shifts so that she can focus and do a good job

Any VIP's in?
Rob
Neil & a friend
John Hernandez and Tori
Jonathan Oropeza who use to work here

Dinner:
Spencer from Alamo Drafthouse (dropped off trade)
A couple that I've seen before but don't know their names

Comps& Void Detail:
I had all my comp receipts saved on the rail and Kelly threw them out...
FNF for Oropeza
Emp Day off for John and Tori
Server misring for a veggie roll Johnny rang in instead of a Koko Roll
Open % for military guys, I took 10% off ($3.65)
ANA Discount
SIN for a guy that use to work here when we first opened. I didn't know him.

R&M needs:
Rodrigo will be in the morning to repair the patch that fell off S12, and also to fix the ladies room door from that idiot.

Matt got us a new broom and dustpan. For FOH it should reside in the office to keep it clean and presentable in the dining room. Please and thank you.

86'd items/ need more: