Sunday 11.20.16

Written By: Elizabeth

LY Lunch Sales: $2302
Projected Sales : $2630
TY Lunch Sales: $1980
+/- : -14% LY and -$650 PS
Lunch Covers: 106
Avg PPA:  $18.68


LY Dinner Sales: $4845
Projected Sales : $5160
TY Dinner Sales: $5070
+/- : +5% LY and -$90 PS
Dinner Covers: 185
Avg PPA: $27.41

For the day: $7050/ -1% LY and -$740 PS

Previous Days Labor: 17%

Previous Days Comps: 4%
Controllable Comps: 9.27%

Weather: Chilly! 60s. into the low 50s after sunset.

Special events?:

Who worked:
Lunch: Camacho CL. Ruthy, Mandy, Krystin. Renee FR, John SA, Chelsea Host
Dinner: Clair CL. Ruthy, Krystin, Kelly, Cindy. Hiroe FR, John CT, Patrick SA Tr Liam, Tori & Gabe Hosted.

Flow of Business, Cuts and Ticket Times:
Lunch started off busy and promising to be a steady day. By noon the dining room was full and lively. But by 1pm it dropped off, and was slowing down. I cut Krystin at 1:30 and went 2 on at 2:15, and then just down to Jason by himself at 2:30. There was only 3 tables in here at that time. Only one more tables came in about 10 minutes til close...it was Curry Girl.

Dinner started like it usually does, with a line at the door and the usual train of tables but we didn't fill up as fast. Went on and off a wait from about 6:15-7:30 and then on a solid, small wait. Came off the wait around 8:45. I cut Gabe & Krystin and John the Cocktail. Then as it slowed at 9pm I cut Krystin & Patrick, leaving Liam to feel out the last hour solo SA'ing. By 9:15 it continued to slow, so I cut down to 2 on around 9:25. Cut Liam and Tori at ten til.

I wanted to mention the Kara-age consistency issue again, because I haven't had a problem with it since I last wrote about it. But tonight I ordered it to check on it (from time to time I'll order things just to check QA and then dozo it). When I got it tonight, It was not as crispy as it usually is. I tried to pinpoint exactly what it was that made it just have a mushy mouthfeel, but I can't. But it was just, mushy for lack of better terms. Anyone know why that might be? Was it because it was a fresh batch? Or did it sit too long in the batter? Just trying to trouble shoot.

Specials: none, new items still rolling out.

3 Staff members that stood out (why/how):
-Liam is a pleasure and a delight! I hope I'm not eating my words down the road, but he's just really pleasant, asks for feedback and is efficient.  Let's be sure we are praising the good traits, and coaching the areas of opportunity
- Kelly got a GLOWING review from her B2. Really nice group of folks said she was just really sweet and helpful. Always nice to hear words of praise
-Clair got a little frustrated with S3/4 at the beginning of her shift. The woman was pretty snarky to her and Clair was letting it get to her. She vented a little bit about it, but I calmed her down and reminded her that it will pass. She cooled off after that and was fine the rest of her shift.
-Krystin sold $300 worth of Gift Cards today, which pushed her into her first $500.
Not a lot of other gift card purchases this month. Let's me sure we are pushing the staff to talk tableside with it.

Any VIP's in?
Old John and Pilot Couple.
Eudora & Wylie
Kayla French, events Director for ELM
Tay-Tay

Comps& Void Detail:
FNF for Kayla
FNF for an old friend of Kristen
Emp Meals

R&M needs:

86'd items/ need more:
Bride of Fox
Domaine Le Pive Rose