Written By: Samara
LY Dinner Sales: $5717
Projected Sales : $7685
TY Dinner Sales: $8627
+/- : +51% over LY & +$942 over PS!
Dinner Covers: 265
Avg PPA: $32.55
Weather: 70's and then got chilly in the 50's when the sun went down
Special events?: TX Relays
Who worked: Kate, Sayo, Clair, Miho, Dusten (CL), Miriam and Chelsea (H), Hiroe (FR), Kaori (SA), Ruthy (CT)
Flow of Business, Cuts and Ticket Times: I arrived at 6pm (thanks again Elizabeth) to a full restaurant and already on a wait. Lots of large walk in parties. An absurd amount of regulars and familiar faces. Steady wait on of 45 minutes-1 hour by 7:00 which rose to 1 hour and a half around 8:00. The last party of 3, who were quoted an hour-thirty, waited exactly that amount of time and were sat at 10:20.
The 7:00 reso of 6 people ended up only being 4 adults, a toddler, and an infant. They had a couple people drop out last minute. I said we could accommodate this one time and they were thankful. Half way through their meal, they complained that a silver Lexus', parked directly outside of the party room window, alarm kept going off. I went around to every table and party waiting outside. Could not track down the owner and popped my head in a few times to make sure they party room was content. They seemed to appreciate my efforts.
Nathan the regular ordered his usual spread which included Ikura nigiri and Tobiko nigiri, both with a quail egg. He complained that something about both pieces tasted funky, watery, and nearly made him gag. I don't think it was a spoiled quail egg. Dusten thought that maybe Zero-ban didn't properly separate the yolk from the white. I mulled it over with Spencer and asked him to remake the tobiko. He did. Nathan ate and said there was definitely a difference. I comped the first two pieces under DNL.
S2, walked his $40 tab. Said he was going out for a smoke and never came back. Late 30's, early 40's, some grey hair. He was wearing a blue shirt and left the building between 10:59 and 11:05.
Cut Kate, Sayo, and Chelsea at 10:15, Clair at 10:30, and Miho at 10:45.
Specials: Japanese Uni, Hama Toro and Sake Toro Carp, Escolar
3 Staff members that stood out (why/how): Kaori is always forgetting her apron. I know she only works a couple times a week. I let her know a complete uniform is important and that's when I realized she didn't know she needed
Miriam's quote times were spot on tonight!
Chelsea is already a strong host. Glad to have her on board.
Any VIP's in? Nathan, Lindsey Creel, Kaylnn & her brother, A bunch of Danger's friends from out of town, Liz & Mark
Comps& Void Detail:
-Employee Day off for Kalynn
-Manager comp 2 Asahis for Kalynn and 1 glass of Dreamy Clouds for Nathan
-Void 5 Ikura w/ Quail Egg. 86'd
-Comped Ikura nigiri and Tobiko nigiri both with quail eggs. DNL (see above)
-Void 3 Uni Nigiri. 86'd
-4 Promo Kome bucks
-Void Edamame. Misring
-Comped the $40 walked check for recovery
-Owner comp
R&M needs:
86'd items/ need more: Quail Egg, Parfait, Regular Uni, Toro
I came in to see my friend, who is in town for Texas Relay (Team trainer), I was able to oversee all staff were working well together and lots of smile! Also the host stand was cheerful too! Besides those VIP, I spotted Scott from ELM group celebrating his birthday at B1( Actually I caught him after his meal...) grad he has been our strong regular! http://www.elmrg.com/team
ReplyDeleteAs Kaori still did not know she needed apron, I'm afraid many of ppl who missed the all staff meeting do not know what we talked about. Elizabeth, will you make the hard copy of things we discussed at the meeting and get it signed from everyone who missed the meeting?
ReplyDelete