Thursday 4/28/16 PM

Written By: Dusten


LY Dinner Sales:5502
Projected Sales :5684
TY Dinner Sales:5291
+/- : -4% under LY and -$393 under PS
Dinner Covers: 204
Avg PPA:  25.94


Weather: Scattered thunderstorms, hot n' steamy otherwise.

Special events?: Umlauf Garden Party

Who worked: Sayo, Kelly, Amanda, Ruthy, Sophia CL, John SA, Grant FR, Cindy CKTL, Maverick and Miriam H

Flow of Business, Cuts and Ticket Times: Pretty steady night. went on a wait around 6:30pm and stayed on wait almost until close. Lot's of 2's and 3-tops, but not a single large party or reservation. We put a 5-top in the PR to give Kelly a fighting chance. Sushi bar ticket times went to a 30 minute average, but there were no customer complaints. Between being busy I made cuts fairly late. Sayo was first to go at 9:30pm and then at 9:45 I cut everyone else.

Specials: 9 botan special, 5 japanese uni, 8 snow crab, 6 hiramei
Can we making sure we don't have a caffeinated soft serve flavor for kids day in the coming days?

3 Staff members that stood out (why/how): Maverick has good points and room for improvement. He answers the phone on the first ring. Good. I told him I appreciated that. He didn't update the board for 86 items, so servers were unaware we had toro, saba and mirugai available. I checked the opening host duties and it's on there. I told him to make that sheet his bible until he knows it by heart.
-Mandy was frantic in the back A's. She did have a woman come to me directly and compliment her, but Mandy told me herself she felt run ragged grabbing chopsticks for people dropping them an inordinate amount of times.
-Sophia helped out a lot in her down time. She seemed a little distant but perked right up once I started making cuts.

Any VIP's in? Rachel and Carlos. The Cirkiel matriarch and offspring. Some regulars. Some friends of Take. Ben and his girls.

Comps& Void Detail: Take sent out several botan ebi specials.
One customer raised an issue with the Baird porter. They drank half of it and then looked at the package date (16 months ago) and refused to finish or pay for it. We explained that the package date is nothing like an expiration date and that even aging beer is a common practice, assured them that the manufacturer wouldn't knowingly sell us a spoiled product... all these things helped but in he end I comped the beer to recovery.
There was a tempura that hit the table after the dessert was delivered. Not sure what happened there. The ticket time was long, especially for the end of the night, but it seems like maybe the ticket was lost and the tempura was made last minute. Either way that was comp'd to recovery as they were friends of Take.
1x 86'd miso soup.
$15 kome bucks.
2x hon maguro nigiri- guest changed their mind to toro when they found out is was available.
50% kitchen error comp on salmon kama- the first one was burned and the second that went out was much smaller in portion. Can we aspire to some sort of portion control on these things?

I'm fairly certain Chelsea opened a 300 ml bottle of dreamy clouds to sell a couple of glasses. I caught Sophia as she was about to pour from the larger bottle and had her finish of that small one that was still sitting in the fridge.

R&M needs: The Asahi machine needs to be serviced by a professional. There is an ongoing issue with a geyser of beer shooting out of the nozzle when a beer is poured. I tightened it once after Sayo brought it to my attention. Maybe 20 minutes later, the entire tap had come off and beer was... well I took a beer bath as did a lot of surface area in the server station. I turned off the machine, managed to get it reassembled, but having no faith in it staying together, I 86'd Asahi.  

86'd items/ need more: