Friday PM 4.1.16

Written By: Elizabeth

LY Dinner Sales: $7629
Projected Sales : $7853
TY Dinner Sales: $7893
+/- : +3% LY and +$40 PS
Dinner Covers: 250
Avg PPA: $31.57

Weather: Chilly! Low 60s and into the 50s at night. Ummm..Spring, are you confused?

Special events?: Relay Weekend

Who worked: Krystin, Johnny, Lindsey, Sophia, Dusten CL. Miriam/Lizet Hosted, Cindy CT, Chris FR, John SA. Solid crew tonight!

Flow of Business, Cuts and Ticket Times:
Filled up around 6:15 and went on a wait. It was busy without feeling busy. We were just on a consistant wait. The first few parties were all 3 and 4 tops so the wait started high, but as the two tops trickled in, as expected, we had normal wait times, that eventually rose to 45-1hr. Which has become the new norm. The 9pm reso cancelled and the 7pm reso ended up only being 5. Since we didn't have any other large parties waiting, I agreed to let them use the room. They were 5 older woman that I didn't want to battle with and told them we would make a one time exception. They were happy but stayed until close. Which was fine, there were no other large parties waiting. Lindsey did really well in the middle B's ringing in $1600 in sales! Impressive for not having many large parties, and just turning tables.

We got off the wait tonight around 10:30 so cuts were late. Went 2 on at that time, cut Lizet too. Dusten got a handfull of tables that walked in at the very end, the last being at 10:55pm. He noted that he thinks in the last hour he rang as much as he did in the first 3. Big spenders arrived at the end.

Saw some familiar faces tonight, which was really nice. Love seeing regulars on the weekend!

Specials:
Hama Toro Carp 7
Snow Crab 12
Japanese Uni  10
Escolar 9

3 Staff members that stood out (why/how):
-Krystin hit a rough patch earlier in the night. Rang in 4 rolls for B6 under B7 and I ran them. I read them off before handing them to the table, but the table just nodded in agreement. Turns out that 3 of the 4 needed to be remade because the table didn't order it. Long story short, I had her pay for the 2 rolls (B7 ended up ordering another Yoshizo roll, so she didn't have to pay for that one). I gave her a 50% makani discount for the mistake. She graciously took her punishment.


Any VIP's in?
Phyllis and a friend
My old neighbor Kaylee and her BF. I introduced them to the Alone Together roll and they loved it. I also asked Take to send some Salmon Kama or fin bits (?) and they were blown away by that too!
Eric & Vivian
Courtney and her husband. They sat at S4. I got her name last week when she came in, I honestly thought she was someone else but she looked familiar so I was all "what's your name again?" and she was like "Courtney, and what was yours?" So obviously we had a conversation in the not so distant past, but now when she comes in I'm all, "hey Courtney!!" she's super sweet too.
Susan and her husband, the bald guy with glasses. He kinda looks like a turtle. But they are the sweetest couple. They always order the Love for Sale and Negi Hama on Soy Paper
James and Ingrid, a pleasure as always!

Comps& Void Detail:
FNF discount for Phyllis
FNF I bought James and Ingrid their first round of drinks.
DNL for 2 pieces of Snow Crab Nigiri. The woman said they tasted like they were frozen, then thawed in water...not too far off actually.

R&M needs:
Had a somewhat awkward talk with Joe Petrocelli about the way all of this was handled. Namely how he didn't give us any timeline or expectation of time needed to complete the project and that if it were to take more than a day I would have liked to know. Then he tried to tell me that he is patching the hole in the wall as a "courtesy", to which I added that they didn't need to take that duct out if they were going to leave a hole in the wall and didn't intend to patch it.

In any case, someone will be here tomorrow morning at 8am to patch the holes that were left. And the job should be finished by Monday. We'll see if that actually happens. So far I have nothing good to say about the experience he has give us.

As far as the plumber goes, Steve Maldonado, has been fantastic. Even though we sprung some leaks and things were working at first, he has made sure his on site guy got here (up to 3x last night) in order to make things right. We should be good to go.

86'd items/ need more: