Friday AM 4.29.16

Written By: Elizabeth

LY Lunch Sales: $1697
Projected Sales : $2567
TY Lunch Sales: $3613
+/- : +113% ly AND +$1046 PS. Might be the biggest lunch we've ever done. At least in 3 hours.
Lunch Covers: 171
Avg PPA: $21.13

Previous Days Labor: 20% due to meeting

Previous Days Comps: 3.98%
Controllable Comps: 6.04%

Weather: Muggy, overcast, Humid. Overall,miserable! Hot. Ugh! Ick! eww!! :)

Special events?:
Psych fest was cancelled so....

Who worked: Grace, Krystin, Kelly, Clair CL. Chris Host, Taylor FR, John SA

Flow of Business, Cuts and Ticket Times:
Busy. Not from the start though. It all happened around noon. Had a walk in 10 top at 1:30, and sat the last table a little after 2pm. It was a pretty insane lunch, but glad to say there were no comps due to any major errors that was anyone's fault. B2 was a set of feisty ladies (one of which I recognized) so I anticipated something happening there. I assisted Chris at the host stand most of the shift, just due to the sheer volume of people that came in in two hours. He did great handling the volume. I think there was a nice even keel of food coming in, so not any one particular station got bogged down. No outragous ticket times. Had only one mix up. The nice couple from Chicago (she keeps fighting cancer and is Japanese, he's an older gentleman) She kept saying to Grace "Chuka" and Grace repeated back "the cold noodle salad?" but she mean Tonkotsu. It was really lost in translation because when I went over to talk to them the husband said she was saying it in Japanese. They were forgiving and sweet as usual.
The other instance I spoke of was B2 ladies. It was another miscommunication with 2 pieces of salmon nigiri. The woman wasn't clear when she was ordering it and Grace didn't ring it in. I brought it over after the whole thing and she was annoyed but I told her that it was on us. I also bought them a carafe of Hot Sake because they were celebrating something. Just to smooth it over. They left happy.

3 Staff members that stood out (why/how):
-Clair was getting her ass kicked today at sushi bar and party room. Had that 10 top come in and want to order after we did last call. They were doing omakase style, and Clair got them another 4 rolls at last call but they wanted more. I ended up convincing Toshi to cut the rest of the salmon and suzuki for them, but that was it. They were italian wine makers visiting, and didn't quite get the last call thing, but were super appreciative of what we gave them and I think they had a good time. Clair rang $1322 in sales for lunch today. Beast!!

Any VIP's in?
Old John, other couple mentioned above.

Comps& Void Detail:
Recovery for 2 nama sake nigiri

R&M needs:

86'd items/ need more: