Friday AM 4.15.16

Written By: Elizabeth

LY Lunch Sales: $2254
Projected Sales : $2375
TY Lunch Sales: $2491
+/- : +11% LY and +$116 PS
Lunch Covers: 149
Avg PPA: $16.72


Previous Days Labor: 13.95%

Previous Days Comps: 3.22%
Controllable Comps: 0% baby!

Weather: Overcast in the AM, sunny in the afternoon. High 70s, warm

Special events?: Old Settles Music Fest, Reggae Fest, Fashion Week, BPMS150

Who worked: Kate, Mandy, Sayo, Clair CL. No Host (me),

Flow of Business, Cuts and Ticket Times:
Can anyone speak to as to why the kitchen staff was locked out this morning?
It put them 30 minutes behind.
But the shift was a slow one to start off with. It finally picked up around 12:30 and we went on  a 10-15 minute wait. We stayed steady on the wait until 1:20. I cut down to 2 on because it started to slow down but then at 1:35 we started getting hit again. I staggered the tables since it was only Clair and Sayo, and Sayo seemed to be distracted by a missing credit card slip, which let her mood slid a little bit. Clair, on the other hand, was doing her usual Friday lunch hustle and handling the influx of tables well.

Being that I hosted today I didn't have a whole lot of time to check on tickets. I knew sushi bar was inundated with tickets and were hitting 20-30 minutes for a little while. Had something strange happen at S6. The guy was dining solo, next to another solo diner at S5. S5 got all of his pieces before S6 got his sushi lunch. Then the sushi lunch came out and the guy was gone. At first we thought he went to the restroom but then 10-13 minutes later we noticed he still wasn't back. Not sure what happened. His sushi lunch took about 20 minutes. 25 at max. But that wasn't unusual for that time of lunch. In any case, that's that.

Lunch service never slowed and we were seating tables right until 2pm.

Also, at one point I got 3 phone calls right in a row trying to call in a to-go order. jeesh.

3 Staff members that stood out (why/how):
-Clair rocked the sushi bar as usual on her Friday lunches
-Kate, still moving at her same pace
-Mandy moving with the pace of service
-Sayo the same

Any VIP's in?
The couple that usually sits at the sushi bar- they came in when she was in Labor. Don't know their names but they are always really particular about everything they order.
Kaila, Serendipity
Spencer, Alamo
Lori, Juda and her mother in town

Comps& Void Detail:
FNF for Kaila and Spencer.

R&M needs:

86'd items/ need more: