Monday 4/25/16 recap

Written By: Dusten

LY Lunch Sales: 2601
Projected Sales :2660
TY Lunch Sales: 1564
+/- : -40% down from LY and $1096 under PS
Lunch Covers: 89
Avg PPA: 17.57


LY Dinner Sales: 4156
Projected Sales : 4950
TY Dinner Sales: 4401
+/- : -$549 under PS and 6% over LY
Dinner Covers: 166
Avg PPA: 26.51


Previous Days Labor: 18%

Previous Days Comps: 3.96%
Controllable Comps: 1.23%

Weather: Sunny warm.

Special events?:


Who worked: Lunch: Clair, Krystin, Mandy, Johnny CL Junko H, Hiroe FR and Taylor SA.

Flow of Business, Cuts and Ticket Times: Lunch was fairly slow. No inordinate ticket times. Got our main push between 12:15 and 12:45. I cut Clair at 1pm, Many at 1:15pm and Krystin at 1:45pm. Steady trickle of tables right up until close... and then one just barely after.

Dinner wasn't very busy either. Went on a small wait. The queue never got beyond 3 or 4 parties waiting. No ticket time issues. One guest complained of an overcooked salmon salad. I feel like people's tastes to how they want salmon cooked can be as particular as they are for steak. Maybe we can offer rare, medium and well done options? I cut Clair at 8:15 and Grace at 8:25pm. I cut Grant a little later on as it looked like we might get another pop. Just a few tables that walked in a once. Do I let him go at 8:45pm. We had a 7 top walk in at 9pm. They had to wait about 25 minutes as the party room was still occupied and we had just the right amount of tables being used. I cut Krystin at 9pm and left Ruthy and Camacho to close it out.



Specials:

3 Staff members that stood out (why/how):
-Brian staged for kitchen manager today. Very quiet guy. The female servers were a little put off by his demeanor. Intuition or prejudice? I don't know. He didn't eat anything for lunch and from what I could tell, really just stood in one place for almost all of service without saying or doing anything really. I don't know how engaged a staging KM should be, but he almost looked bored.
-Clair handled a abysmal night with dignity and humility. She and Krystin were the doubles today and because Krystin had the back B's last night, tonight the honor was Clair's. She had a table sit for 2 hours. Not unusual, but as a result, when I cut her, her covers were half of nearly everyone else's and Grace at second cut (with only a 15 minute difference between cuts), sold more than twice as much as Clair. Her sales looked like a slow lunch. Again, just reporting the facts. For being a good sport in our floor plan 'experiment,' I gave her $15 Kome bucks.
-I haven't mentioned Hiroe in a while. I noticed her a couple of times making sure quality food and good presentation were all she brought to every table. A midnight sun toppled on the plate- she stopped and fixed it. She was the one to bring the "overcooked" salmon to my attention. She had already asked the woman if she would like us to make it again for her. Hiroe told me about the situation on her way back to the kitchen to ask for a remake. In some instances it is necessary to involve a manager, but I really appreciate it when a knowledgeable staff member takes it upon themselves save face for Kome with our guests.
-I had to stop Miriam from leaving so that I could check her out. She was ready to go 5 minutes after we closed. There wasn't much for her to do, but I had to remind her to check with the MOD before leaving.
-Grace is the culprit, or one of them, for putting a glass rack on the freezer with nearly-empty soy sauce bottles in it to be washed. She defended herself by saying she rinsed out the soy sauce bottles before putting them in the rack. I countered with her likely being the only one that does that, considering the nasty mess of soy sauce I clean off the freezer every Thursday night. She obliged and said she won't do it again.


Any VIP's in? Lauren and her little dog at lunch. A couple other faces I know. Owner of Weather Up. Owner of 9 Bands Whisky. Apparently he used to be part owner of Tito's Vodka. Whip In owner.

Kaila from Serendipity came in to have a tasting with Elizabeth. She left 2 prosecco bottles in the refrigerator and some literature for those which I will leave in Elizabeth's box.

Comps& Void Detail: void maguro sashimi- double ring.
Someone opened an Oasis last night and it didn't get sold
$15 kome bucks.
Bday desserted a kansai mule for a girl's 21st bday.
glass ginjo- misring.

R&M needs:

86'd items/ need more: Masking tape for labeling in the kitchen.