Wednesday 4/6/16

Written By: Samara

LY Lunch Sales: $1008
Projected Sales : $1408
TY Lunch Sales: $1779
+/- :  +76% over LY & +$371 over PS
Lunch Covers: 106
Avg PPA: $16.78


LY Dinner Sales: $4532
Projected Sales : $4966
TY Dinner Sales: $5168
+/- : +14% over LY & +$202 over PS
Dinner Covers: 179
Avg PPA: $28.87


Previous Days Labor: 18%

Previous Days Comps: 5%
Controllable Comps: 5.30% (couple of kitchen error and DNL)

Weather: 80 and sunny during the day,

Special events?:


Who worked: LUNCH- Kate, Kelly, Lindsey, Mandy (CL), Taylor (FR), John (SA), Cindy (H)
DINNER- Grace, Naoto, Mandy, Camacho, Sophia (CL), Hiroe training Grant (FR), Chris & Miriam (H), Kaori (SA)

Flow of Business, Cuts and Ticket Times: Average Wednesday lunch. Slow until noon and then a brief wait until close. Tables were turning quickly and no one waited more than 15 minutes for a table the entire shift. Cut Kate at 1, Kelly at 1:30, and Lindsey at 1:45. Had 3 tables walk in after that. No long ticket times to note. A guy at the sushi bar complained that the trio roll on his sushi lunch was too "fishy". He ate all of the nigiri pieces, which is the exact same fish in the trio roll...I explained of this to him. Maybe it was the nori? Anyway, he was agreeable.

I ran a contest at lunch for most positive. Overall, contests like this really change everyone's mood for the better. I chose Mandy and gave her a Thai Fresh gift card.

Dinner started off slow. The first table came in at 5:30. On a wait by 6:30, which averaged about 25-35 minutes at the height of service. Parties kept coming in well after 9, but it trickled down by 9:45. I cut Chris and Mandy at 9, Grace a 9:15, and Camacho at 9:30. I kept two on because the restaurant was mostly full and Sophia seemed a bit in the weeds.

Around 9:00, Sophia and Mandy informed me that rolls are hitting 30 minutes. I want to work with the sushi bar about letting me know as this is happening, so I can do damage control before customers are complaining. Toshi and Take are really good at this. This will save the number of comps as well. Maybe it should be a part of Ni-ban's duties, if Zero ban and Ichiban are busy as well? The couple of tables that did complain were very understanding when I spoke to them. I comped two miso soups for one of Mandy's tables that had been waiting for rolls. That was enough to appease them.

B1 ordered Hama Toro sashimi which they deemed was not cut properly/chewy. Also, they found a hair and a bone. So I comped it and sold them a Sake Toro which they loved! Can't confirm if it wasn't cut properly, just passing this info along to the proper channel.

No kitchen issues. really smooth night for them. Even with the lack of hot water, they did a good job.

Specials: Japanese Uni and Snow Crab.

3 Staff members that stood out (why/how): Mandy handled the sushi bar well and kept in constant communication with all of her team mates across the board. I know she was nervous at first. Think it was a great boost to her confidence, considering how finicky she can be from time to time. Proud of her.

Grant is a fast learner. He's a bit nervous, a little "green" but very eager to learn and has such a sweet disposition.

Miriam let me know that the last semester of school is kicking her butt and asked to only be scheduled 4 days a week until finals are over.



Any VIP's in? Cooper, Ransom and David, Kenny, the identical twin brothers who's name I don't know, lots of familiar faces.

...And our newest favorite regular, Yoda, who has terrible table manners, barely tips, and gawks at the female staff. He didn't stay though. Didn't want to wait.

Comps& Void Detail:
-Birthday desert
-4 Promo Kome Bucks
-Couple of kitchen "sushi" bar error, long ticket time and recovery for 30+ minute rolls

R&M needs: Joe from Petriocelli came yesterday to paint in the kitchen. He didn't put a smock down and got paint on a prep table and a bunch of our dishes and utensils. Lovely.

Called the plumber about the hot water heater and the leaking sink in the smaller bathroom. They're calling me in the morning to see if they have the correct part to fix it but should be able to fix it in the AM. As far as the sink is concerned, it's a small leak but it can only be fixed when the water is turned off, so obviously when we're not open or prepping.

86'd items/ need more: Didn't have a chance to run and get toner for the printer. Drew says he can pick some up tomorrow AM.