Written By: Kayo
LY Lunch Sales:$1649
Projected Sales :$1793
TY Lunch Sales:$2295
+/- :+39% LY $502 PROJ
Lunch Covers:150
Avg PPA:$15.3
Previous Days Labor:24%
Previous Days Comps:4.62%
Controllable Comps:7.77%
Weather: Wet, light rain with mid 70's
Special events?: 4th anniversary!!!!!! 20% all day
Who worked:Sayo, Lindsey, Sophia, Clair, Naoto ( helped us first 15mins), John(SA) Jason (FR) Junko (Host) Take came back and just hung out here talked to customers and helped sushi bar.
Flow of Business, Cuts and Ticket Times:So again we did not have Johnny. I read blogs from last two days, but really did not realize it continues or what, but since he did not get covered last two days, I was not sure and Sayo warned me, it would be 3 again.
So I called Naoto and asked him to cover Johnny's shift not knowing Johnny released his shift and Clair got it covered. So when Clair showed up, we all got confused but actually Clair picked up the shift, just same routine as they have been doing to work for someone.
Maybe I should not be worried, but I was not sure if we were going to be 3 like yesterday and Tuesday. Anyway I feel we do not have anyone to blame, we all did our job, but also might be nice to have more detailed communication for situation like this. I would appreciate if the manager from the previous day leave the note if he was going to come or someone else was gonna come,,, or something..
Other than that it was really busy but smooth shift.
It was little hectic that I had to apply discount for every tables, but we got 20%off button! Thank you!! We are ready for dinner!
We started out steady with many of my Japanese friends, regulars. By 11:45 we got on wait. Wait was normal but continued all the way to 1:40.
Many babies, small children, office people.
Even though we were super busy entire time, ticket time was good. We did not have any issues, except food got misring in because sushi card was not wiped.
It was Sophia's table and she even read the card again and they agreed but as soon as they saw the food they said they did not order and it turned to be already there on the card.
Specials:
3 Staff members that stood out (why/how):
Junko did wonderful job by herself handing all waits and helping John to clear table, so I bought her a ramen for lunch.
Sayo is always top of everything, when we were not sure the status with Johnny, she was the one reminded me about the situation. and always very helpful.
Clair was fast and accurate, she even tries to help everyone ( I see it from her a lot lately.)
Any VIP's in? Victor, Mika, Jay ( he is staging at sushi bar tomorrow), Bunch of my Japanese friends, Kengo from UT ( the one ordered catering for Nov 12th), Couple with salmon sashimi little girl.
Comps& Void Detail: Grilled salmon, Tonkotsu for the one got old sushi card.
R&M needs: Electrician will be here tomorrow morning.
86'd items/ need more:
That was my fault Johnny text me last night but I was out having date night with my husband and didn't relay it. However, when logging into hot schedules In the AM to print the roster, it should pop up that "a few things happened while you were away" and have a prompt to approve time off or shift releases. Opening mangers, please be sure to check this before printing your roster for the day, as some shift swaps happen overnight. Yes I got the notification on my phone to approve the swap & should have done so then, but I did not, and I apologize.
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