Thursday 10.15.15 AM

Written By:Kayo

LY Lunch Sales:$1737
Projected Sales :$2030
TY Lunch Sales:$2024
+/- :+17% LY. -$6 PROJ
Lunch Covers:122
Avg PPA:$16.59







Previous Days Labor:24.14%

Previous Days Comps:4.97%
Controllable Comps:2.83%

Weather: Sunny low90s

Special events?:



Who worked:Sayo, Lindsey, Amanda, Jason, Jason (FR) John (SA) Junko (host)

Flow of Business, Cuts and Ticket Times: Started pretty steady, by 11:30 half restaurant was full.
Did not get any wait but pretty close, the restaurant was closer to full all the way to 12:45, then started to see more empty tables, so I cut Sayo at 1, following by Lindsey at 1:10.
Kept steady but die down little by little and I cut Mandy at 1:40, the rest, Jason's solo show.
They work well together.

Two incidents:
1- Spicy Tonkotsu for Lindsey's B7 had three hairs. from the middle.
Obviously not Alex's hair, but I did not think its from either Jason (FR) or anyone else. No clue. But the customer was understanding and just wanted it remade. I comped it on the ticket.

2- one Salmom sashimi, for B6 again from Lindsey's table said they did not order, but she has repeated the order so maybe the customer was not listening. I understand sometimes its hard to get customers attention. It was reused for something else.
From my experience, in order to get better attention from the customes,when we call sashimi, if we say " sashimi, one without rice... " get little better attention.



Specials:

3 Staff members that stood out (why/how):
Junko: she was big helper for John. refiling water, setting up tables, she was doing everything she can spot on the floor.

John (SA) : some reason he was really slow today, maybe he was trying to slow down and pay more attention, but at normal lunch, he was not fast enough to set up tables and refiling drinks. At the end, when we slow down, he was still setting up tables when he has priority to refill water or iced tea. I have talked to him about priority.

Sayo : Positive attitude as well. Keeping things updated with me.

Any VIP's in? old Johm, (almost) lunch regular, Hiroe's church friend and her boyfriend. Junko's friend and her family.

Comps& Void Detail:
Comped- Spicy tonkotsu ( the one had hair ), Void -Salmon sashimi ( Guest said did not order) , Comped- Kabocha Tempra ( For hiroe's friend), Comped- Takoyaki (For Junko's friend)

R&M needs: The small drain by the drinking water faucet has been clogged and water did not drain. I called Rodoligo. He will come and fix it this afternoon.

86'd items/ need more: