Written By: Elizabeth/ Scott
LY Lunch Sales:$2815
Projected Sales : $3104
TY Lunch Sales: $2574
+/- : -9%LY and -$530 PS
Lunch Covers: 141
Avg PPA:$18.25
Previous Days Labor: 20%
Previous Days Comps: 3%
Controllable Comps: 4.05%
Weather: cool and crisp. high of 91
Special events?: Day 2 ACL II
Who worked: Sayo, Lindsey, Krystin, Johnny CL. Ruthy Host, Hiroe FR, John SA
Flow of Business, Cuts and Ticket Times:
Business was steady but mellow. We were full for most of the shift, with the exception of sushi bar emptying for about an hour, then filling up again. It was a nice ebb and flow to the day. Never went on a wait but stayed consistent.
Around 1:15 Johnny asked to go 3 on, but I was afraid we were going to get another late afternoon pop, so I said no. We did get another small pop that gave him 3 more sushi bar tables. Around 1:45 it started to slow, and B1 and B2 were about to get up, so I cut Sayo at that time, and gave Johnny the recently sat B1 since he was all caught up.
3 Staff members that stood out (why/how):
-Krystin was super busy and at one point got triple sat because hers was the only section available. She did well consolidating her tasks, but at one point forgot to get B8 2 waters. I brought them to them when they got their Ramens. In her defense, she has some personal issues going on that I believe imeded on her service today. I had asked about her boyfriend and she said he was living in a hotel, and I asked if they broke up (thinking maybe this happened a few weeks ago and I was late to the game) and she said she didn't know, she was about to find out. I felt terrible for asking! So she might be going through a difficult time.
-Sayo always positive and super helpful today.
Any VIP's in?
Comps& Void Detail:
a few voids for guest changed mind that weren't made. a few 15% off ACL wristband holders.
R&M needs:
AC still out. Ray went to get the fan piece for the AC but has yet to return with it.
86'd items/ need more:
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