Friday PM 10.9.15

Written By: Elizabeth

LY Dinner Sales: $6560
Projected Sales :  $6917
TY Dinner Sales: $7031
+/- : +7% LY and +$114 PS
Dinner Covers: 231
Avg PPA: $30.44

Weather: Warm

Special events?: Day 1 ACL II

Who worked: Camacho, Johnny, Sayo, Lindsey, Dusten CL. Samara/Ruthy Host, Grace CT, Jason SA, Sigele FR

Flow of Business, Cuts and Ticket Times:
Slow start to the night. Didn't go on a wait until nearly 7:30, and then came off the wait around 10pm. Samara was quoting right to the tee- with some tables waiting and hour and fifteen minutes. It seemed that everyone arrived all at once tonight. The ladies always handle it well at the host stand, and while there were some 20 minute tickets from both the sushi bar and kitchen, all tables had something on them at all times, so it wasn't excessive or noticeable. Cut Jason at 10pm, and went 2 on at 10:30, but no other tables came in.

The crowd tonight was a little off. First we had a table of 2 write ZERO in the tip line. It was one of Johnny's first tables, so I caught them on their way out and asked if their service was okay. The guy was a white guy with a shaved head, and the girl looked Vietnamese maybe? When I first started talking I talked to the woman and she looked at me like she didn't speak English so I turned to the guy. he said that he wasn't sure if this was one of those places that you didn't have to tip. I said that when someone leaves a zero dollar tip it usually suggests something went wrong during the service and that the server messed something up (not in those words). He looked baffled and pulled out his wallet, saying he had cash, and gave me $3. I said thanks, and that should clear it up. He said he lives an hour away and everything was amazing and he would drive the hour just to come here again. Their tab was $21.

I overheard a few servers talking about their tables being weird, and bad tips, so it just seemed like the crowd tonight was not the usual.

To make the night all the more interesting, around 9:45 we had a ginormous tree roach crawling across the dining room ceiling. B3 noticed it as it started racing their way, and then hid inside the light fixture. Apparently A6 also noticed it because they left Lindsey a note saying "We saw the roach on the ceiling. We weren't scared but next time you should really take care of that" Well, in leui of making a scene, I did not get up on a ladder on the ceiling and swat at the bug. Instead it ran itself to the light fixture. On B3s way out I apologized and reiterated to them that it was a tree roach. They totally understood, saying they have found them in their own homes before. Good. At least SOMEONE was understanding.

Luckily, another tree roach appeared later on, while I was sitting at the desk typing these very notes. It was right beside me on the desk. I jumped up and Johnny fled. I screamed "johnny don't leave me!" and he came back and killed it. It was scary.

Alex (BOH) has been spending his own money on the spicy base for employee spicy foods, so today I reimbursed him for his next batch ($8). So make sure if any staff member is getting their lunch spicy, they are ringing in $1 open food for the spicy. It comes out to .70 with the employee discount.
Specials:
Veggie Spec 16
Kaki Fry 14
Tempura Spec (pickles) 5
Escolar (hard to tell- since we had so many specials I just have the staff ring it in as escolar and then verbal the "special"
King Salmon Box  20
Toro Duo (hama/king salmon) 5


3 Staff members that stood out (why/how):
Johnny got a haircut! Looks good. He was also my hero of the evening, killing the aforementioned roach.
-Lindsey was helping in other sections in her downtime. I saw her help bus tables when she wasn't busy
-Jason Camacho was hustling tonight. Had a party in the private room doing Omakase that he was very attentive about.
Everyone did a good job tonight- no mistakes or hiccups.

Any VIP's in?
Mo from Mondo (Alamo subsidiary for tshirts and graphic prints) was in the party room

Comps& Void Detail:
Voided Yakiniku, meant Yakitori- wasn't made.


R&M needs:
Service station AC's motor died. Petrocelli was out but didn't have the part. He will be in tomorrow around 9am to service and repair it.

86'd items/ need more:
We're still out of Kids cups- we have been for a solid week now. Can we get some of those?